Senior Manager, AI Experience Designer

$124.4k - $207.4k

Pfizer Inc

Pfizer seeks a Senior Manager, AI Experience Designer to lead the design and delivery of trustworthy, AI-powered user experiences across technology platforms. The role combines strategic thinking with hands-on execution, requiring deep expertise in agentic AI and conversational interfaces alongside strong technical fluency with LLM APIs and prototyping frameworks.

Responsibilities

Own end-to-end experience design from problem framing and research through prototyping, validation, and implementation partnership
Design conversational and agentic AI workflows across chat, voice, and multimodal interactions with appropriate safeguards
Build working prototypes using LLM APIs and agent frameworks to validate assumptions and identify usability and trust risks
Partner with Product and Engineering to define scope, resolve trade-offs, and ensure design intent translates to delivered product
Establish reusable interaction approaches, standards, and patterns that improve consistency and quality across platforms

Requirements

Bachelor's degree with 6+ years progressive UX design experience, or Master's with 5+ years, or PhD with 1+ year
Hands-on experience prototyping with LLM APIs and agent frameworks to test real system behavior
Demonstrated expertise designing conversational UX including dialog flows, state management, and error recovery
Proven experience designing agentic AI workflows with human oversight, approvals, and safe failure modes
Track record creating reusable interaction patterns, components, or design frameworks across multiple products
Strong technical fluency with front-end principles, APIs, and engineering constraints; ability to collaborate with development teams
Extensive experience with AI-driven design tools and rapid prototyping methodologies

Apply

Vacancy posted 7 days ago

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