Lead Retail Sales Associate

Lead Store Sales Associate

We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations.

Sales & Operations

Support management with product sales and acquisition

Implement store opening and closing procedures

Handle banking and daily deposits

Execute strategies to meet product acquisition, production and sales goals

Manage product rotation process and inventory turnover

Customer Experience & Store Maintenance

Create an enjoyable shopping experience with positive customer service skills

Handle customer complaints as needed

Support store maintenance and appearance

Maintain displays and floor layout plans

Identify ways to improve store appeal

Leadership & Communication

Provide direction to staff in absence of management

Communicate effectively with store management regarding operations

Support implementation of policies and procedures

Document and report concerns in behavior or attitude

Assist others with basic register problem solving

What We Offer

Opportunity to make a positive impact in your community

Professional development and growth opportunities

Supportive and mission-driven work environment

Comprehensive benefits package

Qualifications

Education & Experience

High School Graduate or Equivalent

Retail experience required

Skills & Abilities

Ability to speak, write and understand English for effective communication

Basic computer skills including Point of Sales System and payroll program

Proficient cash handling and accurate change-giving abilities

Strong customer service orientation

Certifications

Valid Driver's License and personal transportation for bank runs

Must be able to pass a Motor Vehicle Record Search

Physical Requirements

Regularly required to stand, use hands, handle, feel, hear, and talk

Frequently required to walk and reach with hands and arms

Occasionally required to climb, balance, stoop, kneel, or crouch

Must regularly lift and/or move up to 25 pounds

Specific vision abilities required: close vision, distance vision, and ability to adjust focus

Work Environment

Store environment with quiet to moderate noise level

May be dusty and experience temperature fluctuations based on weather

May stand for extended periods

Travel

May be required to travel to various locations for work or training

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.