Territory Sales Representative

Job Description

Job Description

About Us

Industrial Kiln & Dryer GroupTM is a world-class custom engineering firm providing field service to the industries we serve. We specialize in rotary processing equipment — kilns, dryers, and ball mills. Learn more at

We operate as a 24/7/365 field service company, and our people are the reason customers trust us to keep their critical equipment running.

About the Role

The Key Account Specialist is a problem-solving resource for our customers — not just a salesperson. This role touches every part of the customer relationship: sales, quoting, operations, and business functions. You'll serve as the customer's single point of contact, responsible for building real relationships, managing a multi-state territory, and coordinating internal resources to solve customer problems quickly and effectively.

This is a full-commission sales position with no cap on earnings, offering six-figure income potential for the right candidate.

What You'll Do

Customer Outreach & Engagement

• Serve as the main point of contact for your customers and their companies
• Cold and warm calls for prospecting, job planning, and quote follow-up
• Field travel to customer sites as needed

 

Own the Customer Experience

• Be the customers first call to get any issue handled — no matter which internal team needs to be involved
• Be available — we operate 24/7/365, and customers need to know they can reach you
• Identify and coordinate the right IKD resources to guide customers to a solution
• Maintain organized equipment data and history so your team understands the customer's equipment better than they do

Territory Sales Planning & Execution

• Manage and grow a multi-state sales territory
• Prospect assigned zones, build a daily plan, and execute it consistently
• Drive measurable growth: new customer acquisition, sales revenue, and margin targets

Communication & Organization

• Maintain clean, complete records in company CRM system
• Communicate clearly and consistently with internal teams so everyone stays aligned

Internal Project Management

• Represent the customer's interest in internal planning meetings
• Ensure scope-of-work expectations are clearly understood by Operations
• Participate in quoting and job planning to help meet gross margin goals

Strategic Growth & Market Intelligence

• Feed market intelligence back into the business based on customer relationships
• Creatively identify strategic products or services that create a competitive advantage in your territory
• Identify unique or high-value opportunities and coordinate with other sales teams to develop and execute a plan to close them

What We're Looking For

• Driven, hungry for success, and highly organized
• Genuinely enjoys engaging with people and solving problems
• Mechanical interest and aptitude
• Strategic thinker, especially around territory management
• Thrives in an environment of continuous growth and learning
• Creative, "outside-the-box" problem solver
• Minimum 2 years of experience in a sales environment (we'll train you on our markets and equipment)

Compensation & Benefits

• Full-commission position with no cap on earnings — six-figure income potential
• Mix of inside and outside sales
• Paid vacation
• 401(k)
• Health and dental insurance

 

\nCompany Description

Industrial Kiln & Dryer Group is a world-class custom engineering firm specializing in rotary processing equipment, including kilns, dryers, and ball mills. We provide exceptional field service to our clients and are dedicated to building strong, lasting relationships.

Company Description

Industrial Kiln & Dryer Group is a world-class custom engineering firm specializing in rotary processing equipment, including kilns, dryers, and ball mills. We provide exceptional field service to our clients and are dedicated to building strong, lasting relationships.\n