Program Coordinator

Title: Program Coordinator Division: Provost's Office Department: Center for International Programs FLSA Status: Exempt Salary Range: Annual Salary EEO Job Group: 2 E2 Position Summary Plan, coordinate, implement, and evaluate programs and activities for USI students as part of the Center for International Programs (CIP) to create opportunities for mutual cultural exchange. This position will assist with monitoring SEVIS compliance, and the development and execution of educational programs and events which support the University’s programs and internationalization initiatives. Duties/Responsibilities Immigration: Serve as Designated School Official (DSO for F-1 visas) and Alternate Responsible Officer (ARO for J-1 visas) and assist Executive Director (PDSO and RO) with SEVIS requirements and compliance of federal regulations. Conduct continuous checking of student compliance with immigration requirements. Conduct continuous advising with students on immigration requirements. Connect annually with Academic Advising Units to update on immigration changes. Create and maintain procedure documents regarding immigration, policies for the CIP and the campus in cooperation with the PDSO. Offer semestral workshops and continuous communication with students on CPT, OPT, employment, social security, annual tax submission, and other regular immigration issues. Data and process Management: Manage the immigration process post-admission and continue university yield efforts to recruit new students using and communicating with students via SLATE. Seamless communication with the International Admissions Coordinator, School of Graduate Studies and New Student and Transitional Programs. Estimate and update the annual cost for immigration purposes. Manage ISSM database for nonresident alien student population and initiate reports as needed. Ensure daily transfer of data from Banner to ISSM for final submission to SEVIS by PDSO and DSO. Manage the intlprog email account and respond accordingly to inquiries. Manage the process (what documents, how long is kept, etc.) and maintain international student files according to SEVP and USI data standards. Monitor, implement, and communicate SEVIS reportable changes such as address changes, employment, etc. Compile data from a variety of sources and prepare reports as directed (SEVIS initial students, OPT students, graduated students, annual reports, unit reviews, and other reports) and as needed. Maintain International Events Database and Post-Admissions database Programming: Develop campus and community events and activities which align with the University’s strategic goals, in cooperation with other USI offices and organizations (ex: Center for Campus Life, Recreation Fitness Wellness Center, Student Organizations, CAPS, Housing, Academic Programs, New Student and Transitional Programs, World Languages and Cultures, and other academic departments, etc.) and subsequent assessment. Ensure advertisement on all platforms in a timely and accurate manner. Coordinate the Friendship Family Program, Small World Program, Cultural Activities, and other programs and workshops designed to meet the unique needs of international students. Plan, organize and chaperone day or longer trips to regional areas of interest and provide support as needed following university travel and risk management requirements. Coordinate events for the annual National International Education Week (Fall) and International Week (Spring), including the annual International Food Expo. Implement needs assessment as determined by the Executive Director and propose improvements of processes and services based on data. Assist with campus internationalization and global Efforts through Outreach Program Provide cultural trainings for faculty and staff Orientation: Advertise, hire, train and supervise international orientation leaders as well as their programming efforts over the academic year. Develop and implement the orientation program for new international students (Fall, Summer, and Spring terms) including pre-departure orientation and ongoing orientation support post-arrival. Coordinate space and meals for events with all responsible parties (ex. Special Events, SODEXO, speakers, etc.) Implementing assessment for orientation feedback and using data to develop reports and recommendations to improve the process. Follow best practices to create engaging onboarding for students and update training modules for in-person and online orientation Social Media and Marketing: Develop and produce electronic newsletter/communication for international students; manage the CIP social media and assist in creating social media annual strategic plan with IEP and Study Abroad. Update the CIP website and printed materials as needed and regularly. Design publicity and promotional materials for campus and community events sponsored by Center for International Programs. Solicit funding in support of USI international programs and activities. Serve as Advisor to International Club; provide assistance with leadership development to the officers, budget oversight, and program development and implementation. Other Professional Responsibilities: Work as part of the CIP team to take an active role in developing and implementing departmental strategic plan, goals and objectives in agreement with the overall university strategic plan. Serve on University committees and represent the University at selected local, state, regional, and national professional conferences and meetings. Manage student workers and graduate assistant as required Assist with office management when needed. Assist in maintaining procedure documents and office continuity plan Other duties as assigned. Required Knowledge And Skills Bachelor’s degree in related field with two or more years of experience in immigration advising and program planning and implementation. May consider master’s level coursework in lieu of experience. May consider significant related immigration experience. Demonstrated ability to work in, update, and design workflows in various systems and databases used for retention and communications. As required by federal regulations, to perform Designated School Official (DSO) and Alternate Responsible Officer (ARO) functions, the incumbent must be either a citizen or lawful permanent resident of the United States. Demonstrated ability to work with complex procedures and processes related to international students. Knowledge of immigration regulations pertaining to F and J visas, including SEVIS reporting requirements and knowledge of Department of Homeland Security regulations. Strong organizational, attention to details, and time management skills. Ability to manage multiple demands in a setting of high student contact and interaction required; demonstrated skills in problem solving. Demonstrated ability to develop and present workshops and programs. Possess understanding of the educational, cultural, social and recreational needs of the international students. Demonstrated ability to work as effective team member. Proficiency in using Office 365, Outlook, Access, Excel, Teams, Bookings, etc. Excellent written and verbal communication skills, including cross-cultural communication competencies. Proven commitment to diverse perspectives, internationalization of institutional environments, and a strong career interest in the field of international education. NAFSA affiliation. Valid driver’s license required. Preferred Knowledge And Skills Master’s degree with one year of experience in immigration advising and program planning and implementation strongly preferred. Familiarity with international cultures and fluency in a Spanish or other secondary language strongly preferred. Demonstrated ability to work in, update, and design workflows in various systems and databases used for retention and communications preferred. Functional Requirements Remaining in a stationary position at a desk or workstation for extended periods of time for the majority of assigned duties. Frequent physical access to presentations and events that occur at on-campus sites such as classrooms and meeting rooms, and at various sites throughout the local and regional community. Extensive physical activity with some events to oversee activities, to setup and make presentations, and to interact with attendees. Occasional periods of light lifting (up to 20 lbs.) may be required when distributing materials to prospective students or schools. Must have a valid driver’s license to travel for programs. The use of computers and computer systems (hardware and software) to set up functions, to enter data, to retrieve and process information and to create documents. Presentation of a consistently professional demeanor at all times, even in difficult, negative or frustrating situations. Creativity and resourcefulness in developing new ideas to promote international programs and services to current and prospective students. Regular Work Hours/Travel Requirements Standard office hours are Monday through Friday, 8:00 am to 4:30 pm. Frequent extended and irregular hours required including evenings and weekends. Occasional local, regional and/or international travel - overnight travel may be required. About USI The University of Southern Indiana is a public higher education institution located on a beautiful 1,400-acre campus in Evansville, IN. We offer employees exceptional benefits! Benefits for this position include: Affordable medical, dental, vision, life and short term and long-term disability insurance plans. Retirement plan where the University makes the total contribution equivalent to 11% of annual salary. Full tuition fee waiver for employees/75% for spouses and dependent children. Vacation and sick time Holiday pay Free access to Recreation, Fitness & Wellness Center. Access to on-campus University Health Center and Dental Hygiene Clinic. For more information about the benefits that USI offers, please visit Application Process Click “Apply Now!” near the top right of this page to complete an application and upload application materials to the attention of the Search Committee Chair. Application materials should include: Resume Cover Letter Search Committee Chair If you have questions about the open position, please contact Dr. Emilija Zlatkovska, search committee chair, at View email address on click.appcast.io. Best Consideration Date For best consideration, please submit materials by July 27, 2026. Pre-Employment Screening A background check will be required for employment in this position. Authorization to Work in the United States USI will not sponsor an employment-related visa for this position. Interview Accommodations Persons with disabilities requiring accommodations in the application and interview process please contact the Associate Director of Human Resources, Constance Hermann, at View email address on click.appcast.io or View phone number on click.appcast.io. Contacting the Associate Director of Human Resources is intended for use in seeking disability-related accommodations only. For general applicant inquiries, contact Human Resources at View email address on click.appcast.io or View phone number on click.appcast.io. EEO Statement USI is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities #J-18808-Ljbffr University of Southern Indiana