Credit & Collections Specialist

Job Title

ESSENTIAL FUNCTIONS:

• Collect assigned accounts, which may include Amada America, Inc. and Amada Capital Corporation finance contracts.
• Use aggressive follow-up collection techniques to pursue and collect all collectable past due monies and determine all factors relating to the customer's delinquency and/or holding of monies due Amada.
• Work with various departments and managers to resolve disputes or conflicts to conclusion, such as invalid PO's, invoicing errors, incorrect shipments, service errors, etc.
• Report any account believed to be in financial difficulty and/or not currently capable of making their payments to Amada as they become due to the Supervisor or Manager.
• Process and submit customer account adjustments such as sales tax adjustments, A/R refunds and Bad Debt write-offs.
• Other activities as assigned by Credit management.
• Release customer orders on hold for various Credit reasons.
• Work with various departments and managers to resolve disputes or conflicts to conclusion.
• Submit customer account adjustments such as sales tax adjustments, A/R refunds and Bad Debt write-offs.

Pay Rate: $27

REQUIREMENT:

• 3+ or more years of experience
• Microsoft Office programs at intermediate level Excel and Word.
• Previous experience using larger scale operating software for daily operations.

NON-ESSENTIAL FUNCTIONS:

• Filing
• Copying
• Scanning

REPORTING RELATIONSHIP: Credit/Collections Supervisor or Manager

SUBORDINATE STAFF: None

KNOWLEDGE: Specific to applications used in the department.

SKILLS:

Microsoft Office programs Excel and Word

Solid knowledge of Internet use

WORKING CONDITIONS:

LIFTING: Average Weight: 25 lb. Frequency: Daily

BENEFITS:

• Employee assistance program
• Flexible spending account
• Health insurance
• Dental
• Vision
• 401(k) Plan
• 401(k) matching
• Profit Sharing
• Life Insurance
• Long-Term Disability
• 12 Paid Holidays
• Paid time off

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.