Life is Good Retail Guest Services (Part-time)

Retail Guest Services

Be a part of something good! At the Life is Good Genuine Neighborhood Shoppe on Jekyll Island, every guest interaction is an opportunity to share optimism and make a genuine connection. As a Retail Guest Services Associate, you'll welcome guests, assist with purchases, and help maintain a space that feels fresh and inviting. This part-time position requires flexible availability on weekdays, weekends, evenings, and holidays.

Deliver outstanding customer service and respond professionally to guest inquiries.

Provide helpful, courteous information to visitors.

Operate the point-of-sale system and accurately handle transactions.

Prepare deposits and verify that all funds are accounted for.

Participate in training to continuously improve customer service skills.

Restock merchandise and maintain a clean, organized sales floor.

Assist with special projects as assigned.

Perform other duties as assigned.

Minimum Qualifications:

• Must be at least 18 years old.
• Two years of retail or customer service experience preferred, or equivalent combination of education, training, and experience.
• Friendly, outgoing, and customer-focused.
• Basic computer skills.
• Ability to handle money accurately and operate a point-of-sale system.
• Strong communication skills and ability to work independently or in a team.
• Flexible schedule, including evenings and weekends.
• Regular attendance and punctuality for scheduled work shifts is required.

Preferred Qualifications:

• Experience with Microsoft Office and retail inventory systems.
• Previous experience in a branded or lifestyle retail environment.
• Familiarity with Jekyll Island or tourism-focused customer service.

Licenses / Background Checks:

• A valid driver's license is required for tasks that involve travel between JIA-operated locations while on duty, whether using a state-issued or personal vehicle. All drivers must comply with Georgia state laws.
• Employment is contingent upon successfully passing a criminal background check.
• Credit check required for all positions assigned to handle cash transactions regularly.

Physical Demands / Working Conditions:

• Exert up to 35 pounds of force occasionally to move objects.
• Exert up to 15 pounds of force frequently to move objects.
• Spend more than 50% of the typical workday walking, standing, reaching, balancing (including standing on 12 steps), using hands and fingers to handle items such as money or merchandise, and performing repetitive wrist, hand, and finger motions.
• Spend 2550% of the day stooping (bending at the waist) and lifting.
• Spend less than 25% of the day kneeling, crouching, sitting, pushing, or pulling.
• Spend more than 50% of the day verbally communicating (talking and hearing).
• Use close vision regularly to operate POS systems, read labels, and count money.
• Work primarily takes place indoors in a climate-controlled retail space.
• Regular exposure to outdoor conditions (e.g. walking between buildings or locations). This may include extreme heat, rain, cold temperatures and other weather conditions.
• Noise level may vary normal to loud, depending on visitor traffic and special events.
• Occasional exposure to hazards such as moving vehicles.

Jekyll Island Authority