Business Development Representative/ Account Executive
IICRC
Business Development Representative/Account Executive
Location: Jacksonville, FL and surrounding areas Employment Type: Full-time
About Us: PuroClean Emergency Services is a licensed, insured restoration company specializing in mold remediation, fire damage restoration, water extraction and drying, and biohazard/trauma cleanup. We deliver fast, compassionate, and code-compliant restoration services to homeowners, property managers, insurance partners, and commercial clients. We have exceptional customer service.
Job Overview
This position's primary responsibility is increasing sales revenue.
Essential Job Functions
- Understanding and promoting the Vision, Mission, and Values of the company.
- Understanding and promoting the sales system utilized by the company
- Maintaining a professional, positive attitude and appearance at all times
- Being a team player with all field staff and other members of the organization
- Using good decision-making practices in doing what is right for the company in all situations
- Understanding all job responsibilities and supporting all direct supervisors
- Recognize the authority of the general manager/owner while assisting in promoting the success of the company.
Specific Responsibilities
- Setting appointments and making cold calls as well as appointments with existing and new customers.
- Creating and delivering job estimates in a timely manner
- Follow-up on all sales activity through telephone, written and personal contact.
- Promoting Continuing Education courses with existing and potential clients.
- Meeting sales and performance goals.
- Maintaining weekly and timely sales activity reports, to present to the franchise owner weekly to discuss current and future sales opportunities and challenges.
- Knowing functions and goals of all profit centers, including, but not limited to Water, Fire, Mold, and Bio-hazard jobs.
- Working with all PuroClean sales process manuals and automated tools.
- Working as an effective team member.
- Keeping current on pricing strategy and customer billing procedures.
- Analyzing current customer base, local marketing and economic conditions and competitors.
Qualifications
- 2+ years of B2B or B2C sales experience; restoration, construction, property management, insurance strongly preferred. Knowing Xactimate is a PLUS.
- Familiarity with restoration processes (mold remediation, water mitigation, fire restoration, biohazard cleanup) or willingness to learn quickly.
- Experience working with insurance processes and adjusters is a plus.
- Proficient with computer Excel, Word, and typical CRM systems.
- Excellent verbal and written communication, negotiation, and presentation skills.
- Strong organizational skills, self-motivated, and able to prioritize in a fast-paced, emergency-driven environment.
- Valid driver's license and willingness to travel within service area; background check required.
- Certifications desirable: IICRC (Water, Applied Structural Drying, Mold), company may assist with certification.
Physical Requirements
- Legally able to drive company vehicle to close and long-distance locations.
- Able to work extended time periods and long hours when needed.
- Able to bend over to measure job areas in low and sometimes confined spaces.
"We Build Careers" - Steve White, President and COO
With over 500 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Culture is very important to us. We want to make sure that we are the right fit for YOU!
"We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership"
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
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