Director, Quality - SATCOM Manufacturing

Job Description

Job Description

* This position can be filled onsite in Kilgore, TX. *

The Director of Quality provides strategic and hands-on leadership for Quality programs and EH&S reporting across a multi-site Texas SATCOM manufacturing operation. This role is responsible for ensuring product reliability, regulatory compliance, customer satisfaction, and workplace safety. The Director owns the Quality Management System, Root Cause Corrective Action (RCCA) process, customer quality performance, and environmental health and safety compliance while driving continuous improvement initiatives.

This position operates in a lean organization and requires a highly engaged leader capable of partnering cross-functionally with operations, engineering, supply chain, and executive leadership.

YOUR DAY TO DAY:

Quality Strategy & Leadership

• Develop and execute multi-site quality strategy aligned with corporate objectives
• Lead and mentor a lean Quality organization
• Establish quality KPIs and performance reporting
• Maintain and improve ISO 9001 Quality Management System
• Provide quality input to proposals and customer requirements
• Manage departmental staffing, budgets, and capital planning

Root Cause Corrective Action (RCCA)

• Serve as executive owner of RCCA across the organization
• Lead investigations for customer complaints, field failures, and nonconformances
• Implement structured problem-solving methodologies (8D, A3, 5-Why, Fishbone)
• Drive containment, corrective action, and effectiveness verification
• Track metrics including closure time, recurrence, and systemic improvements

Customer Quality Leadership

• Act as senior quality interface to commercial and government customers
• Lead customer audits and quality reviews
• Manage corrective action responses and audit findings
• Represent organization during inspections and source audits

Operational Quality Excellence

• Drive improvements in First Pass Yield, Cost of Quality, and reliability
• Reduce NCRs and recurring defects
• Lead MRB activities and disposition processes
• Implement quality gates and defect prevention controls

Quality System Governance

• Maintain ISO 9001 compliance and customer quality requirements
• Oversee internal and external audits
• Ensure configuration control and document control integrity

Environmental Health & Safety Leadership

• Lead EH&S programs across multiple facilities
• Ensure OSHA and environmental regulatory compliance
• Drive safety culture and risk reduction initiatives
• Lead incident investigations and corrective actions
• Monitor and improve safety performance metrics

Operational Excellence

• Partner with operations to improve yield and product performance
• Lead continuous improvement initiatives
• Support Lean Manufacturing deployment

YOU ARE THE RIGHT PERSON FOR THIS JOB IF YOU HAVE

Education & Experience

• Bachelor’s degree in Engineering, Quality, or related technical field
• 12–15+ years of manufacturing quality experience
• 5+ years leading quality organizations
• Experience in aerospace, defense, electronics, or high-reliability manufacturing preferred
• Lean Six Sigma Green Belt or Black Belt preferred

Required Qualifications

• U.S. Citizenship is required for this position.
• Expertise in Root Cause Corrective Action leadership
• Experience with ISO 9001 Quality Management Systems
• Knowledge of IPC and J-STD standards
• Strong customer-facing leadership experience
• Multi-site manufacturing quality leadership experience
• Knowledge of FAR, DFAR, and government contract requirements
• Experience with configuration control and supplier quality flow-down
• Strong analytical and problem-solving skills
• Must be able to travel up to 20% between Texas locations.

Preferred Qualifications

• ASQ Certification (CQE, CMQ/OE, etc.)
• Experience leading both Quality and EH&S functions
• Experience supporting government contracts
• Ability to review customer quality clauses
• Familiarity with Federal Acquisition Regulations (FAR)

SHAPING THE FUTURE THROUGH INNOVATION AND DISCOVERY!

With a history spanning more than seven decades, Communications & Power Industries’ thousands of products have impacted people’s lives in numerous unseen ways every day. Our highly engineered products serve as the backbone of modern-day commercial and military communications systems, assist in diagnosing medical conditions, empower scientific discoveries and space exploration, and much more.

CPI is headquartered in Plano, Texas and is a global manufacturer of electronic components and subsystems. We have manufacturing locations in the United States, Canada, Europe, and Asia. With a heritage of technological excellence, our team serves customers in the communications, defense, medical, industrial, and scientific markets.

WHAT WE OFFER:

Whether you are a seasoned professional or just embarking on your career, CPI is an ideal place to expand your knowledge and expertise. We cultivate a healthy, dynamic, and team-oriented environment that empowers our employees to develop, create and deliver innovative, reliable technology solutions to power, connect, protect, and support a better tomorrow.

We offer our employees an attractive compensation package with competitive salaries and comprehensive benefits, including health and wellness programs, career development, generous retirement savings plan with company match and more!

WHO WE ARE:

We value the unique and diverse skills, qualities, and backgrounds that each employee brings to CPI, and we respect each employee as an integral member of our growing team. CPI is committed to providing equal employment opportunities for all current and prospective employees, as well as to promoting a culture of inclusion and respect for everyone. We celebrate the innovation that diversity creates in the work environment, and we recognize that each employee brings their own unique capabilities, experiences, and perspectives to the organization. It is this variety that adds value to our teams, as well as to our stakeholders. We welcome and encourage applicants to reach their full potential with us.

CPI is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability or other applicable legally protected characteristics.