Advanced Medical Support Assistant

Job TitleAdvanced Medical Support Assistant (AMSA) in TransplantJob DescriptionThe incumbent serves as an Advanced Medical Support Assistant (AMSA) in transplant who is responsible for assistance to Veterans providing a smooth process for the management of his/her appointments as well as support work in connection with the care and treatment given to the Veterans by performing a variety of support duties that facilitate the work of an interdisciplinary coordinated care delivery for specialty care, working in collaboration with the appropriate clinic, develops and maintains effective and efficient communication with the patient, interdisciplinary team, VA medical centers, and other agencies. Duties include, but are not limited to:Work that requires a practical knowledge of computerized data entry and information processing systems,Setting priorities and deadlines, participating and providing input in problem solving on operational issues or procedures in team meetings,Performing administrative follow up actions;Evaluating patient information and clinic schedule lists to determine whether a patient is vested;Educating providers about shared patients who may be receiving care at multiple VA's or in the community, the medical facility's organization and services, rules and regulations governing eligibility and treatment, practical knowledge of the standard procedures, medical records, medical terminology,Work ScheduleMonday - Friday 7:30 - 4pmTotal Rewards of a Allied Health ProfessionalCompetitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience.After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VAFederal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)Functional Statement #: 70197-F