(1113445) Software Release Coordinator

Job Description

Job Description

Diversified Services Network, Inc. (DSN) is seeking a full-time Software Release Coordinator to join our fully onsite team in Irving, TX . We offer full benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk!

Position Overview

The Software Release Coordinator supports a large-scale software release program, coordinating the day-to-day execution of release activities across a portfolio of enterprise software products. Working under the direction of the Release Manager, this role provides input into the operational cadence of releases and acts as a coordination hub between internal teams and global counterparts, helping the organization deliver software faster without compromising quality or control.

Key Responsibilities

Release Planning & Calendar Support

• Maintain and publish the release calendar, ensuring dates, milestones, and dependencies are current and visible to all stakeholders.
• Track and follow up on cross-team inputs required for release planning, including scope confirmation, dependency declarations, and environment availability.
• Prepare and distribute release schedule communications, including upcoming releases, freeze windows, and deployment windows.

Release Readiness & Checklist Management

• Own and maintain release readiness checklists, ensuring all required artefacts (requirements traceability, test evidence, security sign-off, approvals, release notes, documentation) are in place before a release proceeds.
• Track entry and exit criteria for each release gate and escalate gaps to the Release Manager.
• Ensure all change records and release tickets are correctly raised, linked, and approved in Azure DevOps prior to deployment.

Release Execution Coordination

• Coordinate deployment sequencing across products, components, and environments under the direction of the Release Manager.
• Liaise with DevOps and platform teams during release windows to ensure smooth handoffs and environment promotions.
• Monitor deployment progress and communicate real-time status updates to the Release Manager and stakeholders during release execution.

Release Documentation & Communications

• Maintain release documentation repositories, ensuring historical release records are accurate and searchable.
• Prepare release health dashboards and status reports for the Release Manager to present to engineering leadership.
• Document lessons learned from each release cycle and feed them into retrospective discussions.

Process Compliance, Quality Support & Metrics

• Support adherence to the SDLC and Scaled Agile methodology by tracking artefact completion and flagging non-compliance to the Release Manager.
• Assist the Release Manager in maintaining and improving release guardrails, templates, and process documentation.
• Collect and maintain data for key release metrics as defined by the Release Manager, such as release predictability, defect escape rate, rollback frequency, cycle time, and deployment frequency.

Team Structure & Reporting

• Reports to a manager based in Australia and works closely with a Release Manager located in Brisbane, Australia.
• Collaborates with a Senior Manager based in the U.S.
• Part of a small, two-person coordination team that works alongside a large body of cross-functional stakeholders.

Requirements

Education & Experience

• Bachelor's degree AND
• 3-5 years of experience required in a release coordination, release management, or SDLC support role within a software development environment.

Top Skills

• Strong business acumen, with an understanding of how software development and release management support business goals and strategy.
• Familiarity with Power BI, or a willingness to learn, to support program-level reporting and health radiators.
• Strong organizational and coordination skills, with the ability to track multiple concurrent release streams and produce clear release notes, status reports, and stakeholder communications.
• Familiarity with DevOps practices and intent desired.

Soft Skills (Required)

• Excellent verbal and written communication skills.
• Ability to be flexible and adapt to the changing needs of a large-scale, complex program.

Benefits

• 401(k)
• Dental insurance
• Vision Insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid Holidays

Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more!

Salary Expectations : $100,000-105,000 annually