Flooring Department Office Administrator

Office Administrator - Flooring Department
RC Willey is seeking an Office Administrator to support and assist our Flooring Departments in 10 locations in 4 states. In this role, you will work directly with buyers, managing inventory, handle special order entry with all major flooring manufacturers, data processing in RC Willey system, assist in processing claims, and maintain clear communication with our sales managers, sales team, warehouse personnel & vendors. Additional responsibilities include scheduling shipping routes to DC's & direct to stores as well as local driver pick up & return to vendor.

We're looking for a reliable, self-motivated, detail-oriented team player with excellent communication & organizational skills, with ability to multitask, to help keep our operations running smoothly and uphold our high standards of service. Flooring experience is required.

Schedule: Monday - Friday, 7:00 AM - 3:30 PM

Ready to Join the Team?

• Paid Time Off, start accruing from day one
• Medical, dental and vision insurance
• 7 paid holidays - plus, we're closed every Sunday
• Generous employee discounts on merchandise
• Company medical clinic
• Paid parental leave to support your growing family
• Associate referral program
• Life insurance
• 401(k) with company match to build your financial future
• Wellness incentives
• Annual profit-sharing incentive
• Career growth opportunities
• Tuition Reimbursement for continued learning
• A fun and supportive work environment - be part of a team that values collaboration, recognition, and a great workplace culture
• And more!

Key Responsibilities

• Serve as the main contact for 10 stores, special order entry, and sales team communication.
• Support clerical tasks, inventory, and SKU updates in the Flooring/Carpet Purchasing Department.
• Assist buyers with product info and coordinate flooring insurance claims.
• Liaise with vendors and contractors to ensure smooth operations.
• Provide excellent customer service and support the team with ad-hoc tasks.
• All other duties as assigned.

Skills and Qualifications

• Flooring experience or B to B order entry experience required.
• Reliable attendance and commitment to in-office work.
• Excellent communication & phone skills.
• Self-motivated and excellent problem-solving skills.
• Detail-oriented with experience in B to B order entry processing and order tracking.
• Proficient in basic computers skills and data entry.
• Successfully multi-task, pay attention to details, and follow through with assigned tasks.
• Dependable team player focused on consistent results.

To help keep our associates and customers safe, we perform a criminal background check and a pre-employment drug screen.

Pay Range: $18 - $19 per hour