QA Specialist

Develops and provides trade-related, project management, and delivery training in the classroom, including hands-on demonstrations (e.g., class outlines, presentations, handouts, tests, design exercises).
Develops pre-employment, trade-related job skill assessments (both hands-on and written).
Prepares employees to accomplish job results by developing, planning, conducting, and evaluating management training.
Conducts training needs assessments by collecting information on work procedures, workflow, and reports, and by understanding job-specific functions and tasks.
Conducts training classes by presenting job-specific and company-specific software applications using computers, virtual classrooms, webinars, and other methods as required.
Evaluates training by assessing its effectiveness for specific job applications.
Administers written and practical exams and writes performance reports to evaluate trainees' performance.
Maintains quality service by establishing and enforcing organizational standards.
Implements training processes and best practices that add value and improve business performance.
Maintains personal knowledge, training, and proficiency on installed products and course materials.
Works with the training team to design and implement new training programs and revise existing ones.
Ensures a safe and pleasant learning environment for staff and students.
Performs other duties as assigned.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience

Minimum of three (3) years of training experience or a related role.
Minimum of five (5) years of project management experience in telecommunications, electrical, or a related technical or construction field preferred.
BICSI-certified trainer preferred.
Demonstrated knowledge of job costing, job planning, quality management, safety training, and contract administration.
Proficient with Microsoft Office (Word, Excel, PowerPoint, and MS Project).
Must meet Company minimum driving standards.
High School diploma or equivalent.
Working knowledge of instructional design and adult learning theory and practice preferred.
Able to effectively use basic hand tools: screwdriver (regular and Phillips), torpedo level, tape measure, snips (with belt sheath), pliers (needle-nose and channel locks), crescent wrench, stitching needle, cable shears, flush-cutting pliers, multimeter, and rubber mallet (gray).
Highly knowledgeable of materials, methods, and tools used in the commercial construction industry.
Able to determine the kind of tools and equipment needed for a job.
Good knowledge of arithmetic, algebra, geometry, and their practical application.
Maintains technical knowledge by attending educational workshops and reviewing publications.
Working knowledge of the construction process (bid process, project management, delegation, financial, etc.).


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.