Freelance_Clean Beauty Concierge

About Westman Atelier A new standard of clean luxury. Founded by world-renowned editorial makeup artist Gucci Westman, Westman Atelier is a curated edit of skin-loving, performance-first makeup that is always effortless, never overdone. A mother, makeup artist, and champion of holistic living, Gucci believes passionately that 'luxury', 'efficacy' and 'clean' can be synonymous with exceptional makeup. A skincare approach to high performance make-up formulated with clean ingredients and no-compromise integrity Balancing perfect shades and buttery textures that melt into the skin with plant-based actives and cutting-edge science About Our Founder Gucci Westman has more than 20 years of professional experience as a major editorial makeup artist, contributing to publications like Vogue and Harper's Bazaar. Gucci is known for creating dewy, supernaturally glowy looks and her highly coveted "second-skin approach" to makeup, resulting in naturally beautiful, radiantly amplified skin. Position Summary Westman Atelier is seeking a Clean Beauty Concierge representative who will serve as a virtual brand ambassador and the face of Westman Atelier's client experience. This role is responsible for delivering an exceptional and bespoke level of care, supporting our digital services. With a deep knowledge of our high-performance, skin-loving formulations, the Clean Beauty Concierge team is dedicated to building client loyalty through meaningful interactions and expert product guidance. Responsibilities: Conduct one-on-one video consultations tailored to each client's unique needs, skin type, and lifestyle. Deliver exceptional, high-touch service that reflects Westman Atelier's brand and aesthetic standards. Provide expert guidance on product recommendations and shade matching by replying to inquiries via email, text, and live chat. Partner with the Ecommerce team in the execution of new digital services, virtual events, and support ongoing ad-hoc support. Act as a trusted resource for clients navigating our catalog of clean beauty products. Represent Westman Atelier with professionalism, warmth, and deep brand knowledge at all touchpoints. Requirements: 2-3+ years of experience working directly with clients in beauty, retail, or luxury services. Must have experience as a makeup artist, with knowledge of product application, technique, and customer engagement. Must be comfortable with self-application for demonstration purposes. Excellent written communication and interpersonal skills with a natural ability to connect with clients. Strong attention to detail, self-starter, and able to thrive in a fast-paced, dynamic environment. Proficient in Google Workspace, Zoom Meetings, and with digital scheduling tools. *this is a remote position*