Credentialing Specialist II - FT - Days - Med Ofc Stf

Credentialing Specialist II - FT - Days - Med Ofc Stf - 17822 Position Summary Under the direction of the Medical Staff Coordinator, assists in the coordination of all Medical Staff requirements. Provides secretarial support of the Medical Staff’s credentialing including the processing of new applications, requests for temporary privileges, and biennial reappointments. Performs general office and secretarial work, including typing, taking and transcribing dictation, preparation of confidential and special reports. Education / Qualifications HS Diploma or GED required. Experience and proficiency in using Cactus software required. Shorthand/speedwriting preferred. Medical terminology knowledge desired. Minimum of three years experience in a confidential, executive/legal secretarial position and/or three years experience in a hospital Medical Staff Office secretarial position. Knowledge of basic record keeping and filing systems. Demonstrates skill at written and oral communications including taking minutes at selected meetings and communicating with physicians and allied health professionals regarding their applications for initial privileges, reappointments and/or temporary privileges. Ability to perform basic word processing procedures. Ability to prepare reports and follow up with minimal supervision. Job Knowledge / Experience High degree of competency/experience in general. Able to respond to patient/visitor needs by interpreting facial expressions and/or verbal communications. Requires good communication and organizational skills. Requires reasoning ability and good independent judgment. Requires working with frequent interruptions. Responsibilities Performs credentialing activities in accordance with established policies and procedures. Assists with appointment and reappointment process of the Medical Staff and AHP Staff. Correspond with outside agencies regarding verification of information. Verify information in credential file by contacting primary sources. Query practitioner’s data bank appropriately. Maintain confidentiality of all credentialing files. Assist with maintenance and verification of current Texas licensure, DEA, DPS, and malpractice insurance on all Medical Staff and AHP Staff members. Identify inconsistencies in credential files. Work closely with Medical Staff Coordinator in utilizing physician performance improvement profile for reappointment purposes. Maintain computerized system of monitoring and trending physician’s information – medical staff roster, and special reports as requested. Maintain confidential credentials files of all members of the Medical Staff and Allied Health Professional Staff. Maintain ongoing tickler system for reappointment of medical staff and AHP staff. Process requests for applications: maintain records of applications provided. Review new applications for completeness, prepare, and send for references. Record status of responses. Send follow‑up requests when needed. Maintain current records of proctoring of physicians and assure appropriate review by committee chairmen and Credentials Committee. Explain proctoring information to new staff members. Assure that the reappointment process is initiated for each member of the Medical Staff and the Allied Health Professional staff in a timely manner. Follow‑up on missing information and obtain appropriate approvals. Prepare agendas, materials, place calls to confirm attendance, attend meetings and take minutes at selected meetings. Accurately and neatly type in prescribed manner. Proofread to ensure accuracy. Accurately record statistics in computer as directed. Accurately and consistently file information in credentials folders. Obtain signatures on credentials forms and credentials files as needed. Maintain ER drop‑in call schedule, as needed. Accurately and neatly file minutes in each appropriate three‑ring binder as needed. Maintain confidentiality of all records and issues handled in the Medical Staff Office. Fax monthly meeting calendar as requested by physicians. Maintain all tickler systems and rosters pertinent to the Medical Staff Office. Assist in general mailings to the Medical Staff. Maintain accurate master mailing list for all current Medical Staff and AHP Staff and committees. Order supplies as needed on a weekly basis. Assist in scheduling/coordinating meeting rooms for the Medical Staff. Post bulletin boards. Transcribe dictation from chief of staff, committee chairmen, administrators, and others as required. Photocopy accurately a multitude of requests by the Medical Staff Coordinator. Cover the Medical Staff Coordinator position as required. Be well organized for prioritization of responsibilities. Handle stress relative to rush projects and meeting deadlines; work under pressure in a highly productive office. Cope with interruptions, varying personalities, and some irregular hours. Possess organizational and communication skills. Possess willingness to improve. Exposed to highly confidential Medical Staff proceedings and actions and sensitive Medical Staff information, including patient materials related to peer review, quality assurance, physician litigation, and consequences of physician behavior. Adhere to dress code in accordance to hospital policy and wear name tag at all times. Other duties as assigned. ADA – Physical Requirements Light/moderate lifting up to 20 lbs, from the floor to shoulder height. Kneeling – Yes. Walking – Yes. Light/moderate carrying up to 20 lbs – Yes. Pulling and pushing hand over hand – Yes. Repeated bending – Yes. Reaching above shoulder – Yes. Climbing ladders – No. Operating office equipment – Yes. Operating mechanical equipment – Yes. Operating personal vehicle – Yes. Depth perception, twisting, ability to read/write, count, hear, comprehend written/verbal communication – Yes. Ability to deal with stress – Yes. Working Conditions The individual spends over 95% of time in an air‑conditioned environment with varying exposures to noise. Protection from weather conditions exists but not necessarily from temperature changes. The position has low exposure to malodorous, infectious body fluids from patients and some minimal exposure to noxious smells from cleansing agents. #J-18808-Ljbffr