Recruitment Specialist

Classification Regular Minimum Pay $22.70 Compensation will be commensurate with the level of the position, education, and experience. Job Summary The Recruitment Specialist serves as a field recruiter and outreach representative. This position develops relationships and is the first point of contact for individuals in the suspect-to-college applicant conversion journey. The Specialist engages high schools, employers, community agencies, and the public through recruitment and outreach activities and events. Essential Position Functions Executes outreach and recruitment activities for assigned targets in all modalities: on‑campus, off‑campus, and virtually. presents the college’s value proposition, features and benefits to prospective students, parents, school counselors, employers and community agencies. provides information to prospective students interested in MCC programs and assists them through the application process. develops ongoing relationships with prospect groups and internal relationships across the College to connect students to services. consistently and accurately uses the Customer Relations Management (CRM) system to manage contacts and activities with prospects. assists with college campus visits, recruitment, training and coordination of Brand Ambassador support for group tours. completes training activities as assigned. models a friendly and supportive attitude to help create a positive climate for staff and the public. attends work activities or programs as scheduled or assigned. Knowledge, Skills and Abilities Knowledge of recruitment, outreach or customer relationship management functions. Proficient computer skills with the ability to learn new software. Proficient with Microsoft Office Suite and other college supported systems. Excellent communication skills including active listening. Excellent organizational skills and attention to detail. Ability to work well with minimal supervision in a team‑oriented environment. Ability to demonstrate cooperation and professionalism in stressful situations. Ability to effectively work and interact with various cultures and ethnicities. Willingness to work some evening and weekend hours. Ability to maintain confidentiality. Ability to lift/move up to 50 pounds on occasion. Minimum Qualifications for Education and Experience Associate degree in Communications, Marketing, Education, Management or related field required. Bachelor’s degree preferred. Two (2) years of recruiting, sales, marketing, admissions, outreach or customer service–related experience. Bilingual in Spanish and English preferred. Equivalent combination of education and/or work experience considered. Valid driver’s license and insurability to drive college vehicles required. Must pass a background check. Equal Employment Opportunity Metropolitan Community College affirms a policy of equal education, employment opportunities and nondiscrimination in providing services to the public. #J-18808-Ljbffr