Health Systems Specialist

Job Title

Health Systems Specialist

Duties

Major duties include but are not limited to:

• Responsibility for the study, analysis, evaluation, and formulation of recommendations for the development and improvement of administrative management and operating programs for the assigned organizations/departments.
• Knowledge to identify and participate in resolving the full range of management problems and assists in the development of proposed management programs on a service, inter-service medical center or VISN-wide basis.
• Knowledge to provide back-up support as directed for Executive Assistant staff in the Executive Office due to vacancies to minimize disruption to executive office operations.
• Uses VA data systems, the Internet, and other sources of data to provide reliable and up to date data to support decision-making tools and recommendations.
• Ensures staff maintain training and will support an active inventory of sample documents available for the organization CORs to tailor to their service needs.
• He/she will achieve COR-2 certification and serve as a COR as directed.
• Designs and conducts a wide variety of comprehensive and detailed analyses of complex functions and processes related to health programs, evaluates the use of new technologies and business practices and recommends best outcome options.
• Knowledge to develop management improvement programs or revised policy and procedural requirements for more effective application of various administrative management systems, such as work measurement, work simplification, incentive awards, performance evaluation, management reports, automation, communication, analyses, etc.
• Formulates recommendations to include specific plans to correct deficiencies or to increase positive accomplishments of administrative practices; for example, the development of criteria to determine measurable work areas and establishment of quantitative and qualitative production standards.
• Identifies and proposes solutions to management problems which are of major importance to developing and planning program direction and prepares recommendations which impact the way in which planning and implementation is carried out.
• Analyzes management techniques, practices processes and styles for improving organizational effectiveness and efficiency using various analytic techniques, many of a complex nature.
• Has a generous working knowledge of regulatory bodies such as The Joint Commission (TJC), OIG Comprehensive Healthcare Inspection Program (OIG CHIP), and other nationally recognized and supported audit and survey requirements to advise and recommend appropriately.
• Plans and conducts a variety of broad and complex analytical and evaluative studies of a wide range of medical facility health care delivery services such as organizational structures and management systems for administrative and clinical services in the health care delivery system; human resources, space, equipment and financial resources; environmental management.
• Prepares study reports and findings that include substantiative and innovative recommendations to improve the effectiveness, efficiency and productivity of the medical facility health care program.
• Makes formal presentation to medical management officials to propose major modifications and improvements regarding the facility organization structure and functions; health care services; a variety of administrative support services; the establishment of an atmosphere conducive to the accomplishment of the basic medical facility mission; and the promotion of good relations with a variety of groups and individuals including patients and staff, as well as representatives of other medical facilities and community organizations.
• Processing human resource actions, monitoring health performance measures, monitoring administrative performance measures and manage change within each/all system/s of care; participates in developing plans to meet or exceed the facility's Strategic Plan
• Understands the mission, organization, and programs of the department, as well as the philosophy of senior management, in the development and implementation of management and organizational systems and approaches along with improvements, at this healthcare system, in delivery of quality health care to the organizations patients.
• Liaison for any patient flow, clinical, administrative and system redesign-related performance improvement initiatives.
• Responsibility for data management and analysis, process improvement, project management and project planning and will frequently work with clinical and non-clinical staff and Leadership at all levels.

Work Schedule: Monday-Friday, 8:00am - 4:30pm

Position Description/PD#: Health Systems Specialist/ PD148110