Irrigation Service Supervisor

Join a dynamic and growing team as an Irrigation Service Supervisor , where you will play a key role in delivering exceptional irrigation solutions to our valued clients. This position offers the opportunity to lead a dedicated service team, drive business growth through sales, and ensure the highest standards of customer satisfaction. As an integral part of the organization, you will collaborate closely with management and field teams to coordinate efficient operations and foster a culture of excellence. If you are passionate about irrigation systems, team leadership, and providing outstanding service, this is an excellent opportunity to advance your career in a supportive and professional environment.

Responsibilities

• Lead the day-to-day operations of the Irrigation Service Department, ensuring efficient scheduling and completion of service projects.
• Drive profitable growth by generating and selling irrigation service work to both existing and prospective customers.
• Prepare estimates and proposals for irrigation repairs, upgrades, seasonal services, and maintenance.
• Identify and pursue opportunities to upsell additional services, such as system upgrades, smart controllers, water-saving improvements, and landscape lighting.
• Supervise, train, and coach Irrigation Service Technicians, promoting high standards of quality, safety, and professionalism.
• Coordinate with other departments, including landscape installation, maintenance, and hardscaping, to ensure seamless project execution.
• Serve as the primary point of contact for irrigation service customers, managing appointments, project timelines, and follow-up communications.
• Monitor production schedules, technician productivity, and project quality to ensure timely and accurate completion of work.
• Maintain accurate service records, job documentation, and assist with department reporting and performance tracking.
• Support hiring, onboarding, and performance evaluations for service team members.

Qualifications

• Experience in irrigation service, installation, or maintenance, with a strong understanding of irrigation systems and troubleshooting.
• Demonstrated leadership skills, including supervising, training, and coaching field technicians.
• Proven ability to manage multiple projects, schedules, and priorities in a fast-paced environment.
• Strong customer service and communication skills, with the ability to build lasting client relationships.
• Experience preparing estimates, proposals, and job documentation.
• Ability to coordinate with cross-functional teams and adapt to changing project needs.
• Attention to detail and commitment to quality control and safety standards.
• Basic proficiency with job management software and reporting tools.