Service Desk Analyst
EmergencyMD
Job Title: Service Desk Analyst Job Location: Detroit, MI (Hybrid) Job Type: Contract Job Description/Requirements: ITIL certification preferred. Additional Service Center responsibilities duties as required. CA Service Desk, Microsoft Desktop OS, Microsoft Office Suite, Adobe Acrobat. Will be migrating to ServiceNow in 2025. Assists user community with the documentation and resolution of requests for service that originate (via phone, email and online) with IT Service Desk. Coordinates assignment of requests with appropriate IT staff to ensure timely and effective resolution. 3+ Years of experience required. Interested candidates can send their updated resumes at View email address on click.appcast.io #J-18808-Ljbffr EmergencyMD
- ...A healthcare services provider in Detroit, MI is seeking a Service Desk Analyst for a hybrid role. The ideal candidate will have over 3 years of experience and preferred ITIL certification. Responsibilities include assisting the user community with service requests and...Suggested
$23 - $25 per hour
IT Service Desk Analyst Location: Detroit, MI - Onsite downtown Contract: 12+ months W2 contractor role with chance of extending or converting Pay Rate: $23-25/hr Type: Call center-based IT Tier 1 support Role Summary Service Desk Analyst (Level 1) Responsibilities...SuggestedContract workFor contractors$23 - $25 per hour
Strategic Staffing Solutions is seeking an IT Service Desk Analyst. This role involves first-level contact and incident resolution for users, utilizing advanced troubleshooting skills in a call center environment. Candidates must have at least 1 year of experience in Service...SuggestedFor contractors$20 - $24 per hour
Strategic Staffing Solutions is seeking a Service Desk Representative in Rochester Hills, MI. This role requires providing world-class technical support for various technologies including desktops, laptops, and integrated medical devices while ensuring exceptional customer...SuggestedHourly payContract work- Mcnaughton-mckay Electric Co is seeking an IT Help Desk Support, Tier 1, to serve as the primary support for internal customers. This role is critical for delivering professional service and solving technical issues efficiently to keep employees productive. The ideal candidate...Suggested
- ...personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable...Hourly payContract work
- ...professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers... ...(with possible extension) Job Description: • The Business Analyst will play a pivotal role within the Business Systems...Flexible hours
- A national IT consulting firm is seeking a Technical Business Analyst in Dearborn, MI. The ideal candidate will have at least 5 years of experience in support or ETL roles, 2+ years in SQL with strong querying skills, and advanced knowledge of Excel. You will be responsible...Contract work
$34.62 - $43.27 per hour
At Energy Sciences, we turn challenges into opportunities. By combining our deep expertise with operational knowledge, we develop customized, cost-effective strategies that improve efficiency, cut operating costs, and drive sustainability. From program design and management...Hourly payFull timePart timeWork at officeLocal areaWork from home- ...Piston Automotive is seeking an IT Business Analyst - ERP for our Southfield, MI Corporate Office. The IT Business Analyst - ERP is responsible... ...executives to drive the application systems or technical services processes. Ability to train and coach coworkers on ERP software...Work at officeFlexible hours
$45.35 per hour
...function Job function Information Technology Industries Information Services and Computer and Network Security Referrals increase your... ...month ago Rochester Hills, MI $30.00-$35.00 5 days ago Service Desk - IT Healthcare (Afternoon) Detroit, MI $69,888.00-$100,949.33 1...Permanent employmentContract work- ...Additional Information Preferred Skills/Experience Experience with Medicare Advantage Experience executing per BCBSM Corporate Project Services Standards and Guidelines Experience with resource management Project financial management, requirements gathering and...Work experience placement
$29 per hour
***** C2C or supplier resumes are not permitted. ***** Job Title: Help Desk Specialist (Technical Service Center Representative) Job Location: Denver, CO – Hybrid (after 5 weeks of on-site training) Rate/Salary: $29/hr . Contract: 6+ months** **There is potential...Full timeContract workWork at officeShift workNight shift- SupportFinity™ is looking for a Technical Data Analyst based in Southfield, Michigan. The successful candidate will be responsible for designing and maintaining business data models to gain insights into customer data and develop analytic reports. The role requires proficiency...
- .... Sonoma Consulting has two business divisions - IT Consulting Services & Executive Search to serve its 150 national clients which range... ...Global Fortune 500. Job Description Title: Technical Business Analyst Location : Dearborn, MI Contract Required Qualifications:...Contract work
- StaffBright is seeking a Product Support Analyst to join a technology support team in Southfield, MI. This hybrid role involves providing Level 1 technical support, troubleshooting customer issues, and ensuring smooth system operations. Successful candidates will have over...
- ...plans, spas, and more! Optional identity theft protection, home and auto insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE...Part timeShift workWeekend work
- Business Systems Analyst Adv - Contact Center Technology Job Description Perform technology functions to include but not limited to business... ...improvement initiatives supporting the business customer(s)/services(s). Analyze and evaluate business requirements and current...Temporary workWork experience placement
- Applied Innovation is a Managed Service Provider (MSP) dedicated to delivering innovative and reliable technology solutions. Our IT Service... ...Diploma required. Previous experience in IT support or help desk environment is preferred but not required. Experience with client...Temporary workWork at officeMonday to Friday
- ...new hire work stations have computer, monitor, keyboard, mouse, desk phone, and any additional specialized equipment. Installs, tests... ...and effectively to IT Support requests received. Escalating Service Requests to the appropriate group or individuals as detailed in...Hourly payFull timeWork experience placementWork at officeFlexible hours
- Position Title: IT Support Specialist Reports To: Director, Operational Excellence Supervises : None Classification: Hourly, Non-exempt, non-union Position Summary The IT Support Specialist provides front-line technical support to employees by troubleshooting hardware...Hourly payPermanent employmentFull timeCasual workLocal areaRemote workWork from homeMonday to FridayWeekend workAfternoon shift
- LCO is a highly regarded hosting and cloud services provider looking for a full‑time Technical Support Specialist to join our fast‑paced & high‑tech work environment. At LCO, we’re focused on providing leading-edge cloud solutions and superior customer support for small...Full timeInternshipImmediate startRemote work
$22 - $24 per hour
...— talk with your recruiter to learn more. Base pay range $22.00/hr - $24.00/hr Direct message the job poster from EPITEC Technical service agent, will be responsible for handling technical diagnostic and remote troubleshooting customer calls of charging equipment to support...Full timeRemote work$60 - $70 per hour
A leading technology firm is seeking an IT Business Analyst in Detroit, MI. This role involves analyzing business needs, defining requirements, and improving technology solutions for operations. Candidates must have a Bachelor’s degree in IT or related fields, with 3-5...Hourly payContract work- The Help Desk Analyst serves as the primary point of contact for all IT-related support requests. This role provides front-line technical assistance to employees, performs initial troubleshooting and issue triage, and ensures accurate documentation and timely resolution...Immediate startRemote work
- Weldaloy Specialty Forgings is seeking an IT Support Specialist to provide technical support for Plex ERP software and related hardware. This role involves troubleshooting technical issues, assisting users, and supporting continuous improvement efforts within the IT department...Casual workRemote work
- Applied Innovation in Southfield, Michigan is seeking a Tier 1 IT Support Specialist to provide exceptional customer service and technical support. Working Monday to Friday from 8 AM to 5 PM, you will address and resolve client technical issues, manage time effectively...Monday to Friday
- ...deployment within a large enterprise setting. Responsibilities include coordinating technology deployment, providing best-in-class service, and maintaining accurate records. Essential qualifications include an associate’s degree in IT or a related field, and at least five...
- ...Motor City Electric in Detroit, Michigan, is hiring a Help Desk Analyst to be the first point of contact for IT support. This role requires strong communication skills, a focus on user experience, and the ability to troubleshoot various IT issues. You will log and resolve...
- A community service organization is seeking an IT Support Specialist to assist with hardware and software maintenance and troubleshooting. The ideal candidate will have 2-3 years of experience in technical support, strong communication skills, and the ability to work both...Work at office
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