Systems Support Analyst
RayTek Federal Corporation
RayTek Federal Corporation is seeking a Customer Support Analyst to provide frontline IT support for a government travel system across the DoD enterprise. You will handle end-user inquiries by phone and live chat, triage issues, and route complex cases to Reservations, Finance, or Technical Support, maintaining SLAs in a fast-paced environment. Ideal candidates have a current Secret clearance and hands-on experience with DTS, with a customer-first mindset and strong communication skills. #J-18808-Ljbffr
Vacancy posted 4 hours ago
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