Commercial Lines Account Manager (Rochester)

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

is seeking a Commercial Lines Account Manager (Construction Focus) to join our growing team in Rochester, NY.

To service new and existing accounts to achieve Agency sales goals and service standards. Responsible for securing the retention of specifically assigned Commercial accounts through marketing responsibilities.

How You Will Contribute:

• Handle client requests for information, endorsements, forms, and rates for accuracy, recommending changes or amendments.
• Review and analyze policies, endorsements, forms, and rates for accuracy, recommending changes or amendments.
• Oversee requests for endorsements, control and preparation of binders, certificates, invoices, automobile identification cards, and similar items.
• Review tasks on a regularly scheduled basis, re-scheduling, or handling items as appropriate.
• Maintain account files, overseeing that documents are attached in Image right
• Order cancellations when requested or required.
• Assist in clearing omitted items, account differences, and commission differences.
• Coordinate premium financing needs with the Accounting Department.
• Keep producers informed of real or potential problems.
• Correspond with markets and clients, accompanying producers on visits as requested.

Skills & Experience to be Successful:

✅ Commercial Lines Insurance Experience

✅ Property & Casualty License (Required)

✅ Account Management & Client Service Skills

✅ Policy Servicing, Endorsements & Certificates

✅ Commercial Coverage Knowledge

✅ Agency or Carrier Background Preferred

✅ 5+ Years of Insurance Experience Preferred

Pay Range

38.46 - 48.08 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.