Inside Sales Representative

Inside Sales Representative

Mesa, Arizona, United States

Versaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions, expertise and an unwavering dedication to customer service. We are on a journey to build a public safety technology platform that will enhance community safety by creating purposeful integrations across the public safety spectrum. We deliver intuitive tools developed for public safety agencies, forensic labs, court systems, schools and other institutions. Our selective growth strategy focuses on improving customer and user workflows for more efficient and effective operations, leading to better service and outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you'll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you're passionate about making a meaningful difference, we'd love to hear from you.

The Role

The Inside Sales Representative is responsible for selling Versaterm's SaaS technology solutions to law enforcement agencies within an assigned territory. This role focuses on driving new business revenue, developing long-term customer relationships, and ensuring customer satisfaction and loyalty. The position requires close collaboration with internal teams to deliver a seamless experience to clients.

This job posting is being used to fill an existing vacancy.

What You Do

• Build, advance, and maintain a pipeline of qualified leads and sales opportunities through proactive prospecting, networking, and outreach using MEDDPICC for qualification and deal progression.
• Apply Challenger Sale principles to teach, tailor, and take control of conversations, even in transactional contexts.
• Conduct in-depth needs assessments and deliver product demonstrations to showcase the value and benefits of Versaterm's technology solutions.
• Understand and articulate Versaterm's value proposition to agency decision-makers and end-users.
• Negotiate and close deals while maintaining strong customer relationships.
• Collaborate with Product, Customer Success, Marketing, and Sales Operations teams to align messaging and support clients throughout the sales cycle.
• Attend in-person client meetings, industry events, conferences, and tradeshows as needed to build relationships and maintain a presence within your territory.
• Perform other related duties as assigned to support team objectives, departmental needs, and overall organizational priorities.

What You Bring

• A minimum of 23+ years of proven sales experience in SaaS technology, preferably within the public safety sector.
• Excellent communication, negotiation, and interpersonal skills.
• Strong track record of meeting or exceeding revenue targets and managing a large or complex sales pipeline.
• Deep understanding of the government procurement process and ability to navigate complex buying cycles.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Willingness to travel within your assigned territory up to 2040% of the time.
• Familiarity with MEDDPICC and Challenger Sale frameworks and methodologies.
• Comfortable using CRM, marketing automation, and virtual demo tools.
• Understanding of small public safety agency needs and challenges.
• Goal-oriented with a proven ability to meet and exceed monthly/quarterly sales targets.

Note: Due to the nature of our work with public safety agencies, this position requires compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy. Candidates must successfully pass a comprehensive, fingerprint-based background check. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on CJIS security requirements, please visit the FBI's CJIS Security Policy Resource Center.

Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate's skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses.

Versaterm does not use AI in the recruitment process. All stages of recruitment decisions are lead by people, including our qualified acquisition team and our experienced hiring managers.

Versaterm is an equal opportunity employer and is committed to equity, diversity, inclusion, and a barrier-free workplace. Accommodations are available upon request throughout all stages of the recruitment process and apply to the terms and conditions of employment.