Bilingual French Customer Service Representative
$18.5 - $20.5 per hourParamount Staffing
Bilingual French Customer Service Representative - ONSITE Pay: $18.50-$20.50/hour
Schedule: Monday-Friday, 8:00 AM-8:00 PM & Saturday-Sunday, 8:00 AM-5:00 PM
Location: Flowery Branch, GA Area
Job Type: Contract to Hire, Onsite We are looking for a French-speaking Customer Service Representative who enjoys helping people, solving problems, and learning new things. In this role, you'll assist customers by phone and email, answer questions, troubleshoot issues, and help find the right products and solutions. What You'll Do
Schedule: Monday-Friday, 8:00 AM-8:00 PM & Saturday-Sunday, 8:00 AM-5:00 PM
Location: Flowery Branch, GA Area
Job Type: Contract to Hire, Onsite We are looking for a French-speaking Customer Service Representative who enjoys helping people, solving problems, and learning new things. In this role, you'll assist customers by phone and email, answer questions, troubleshoot issues, and help find the right products and solutions. What You'll Do
- Answer incoming customer calls and emails
- Provide customer support in French and English
- Help customers with questions, concerns, and complaints
- Troubleshoot issues and identify the best solutions
- Provide accurate product and parts information
- Document customer interactions and resolutions
- Follow up with customers when needed
- Remain professional, patient, and compassionate during difficult conversations
- Learn new products, systems, and processes
- Meet customer service and productivity expectations
- Fluent French and English communication skills
- Customer service experience preferred
- Strong communication and listening skills
- Compassionate and patient approach to customer service
- Ability to remain calm and professional with upset customers
- Strong problem-solving skills
- Basic computer skills and ability to learn new software
- Comfortable learning technical and product information
- Mechanically inclined or interested in learning how products work
- Positive attitude and willingness to learn
- Ability to work well independently and as part of a team
Vacancy posted 2 days ago
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