Carrier Compliance Manager

Carrier Compliance ManagerJoin a leading national third-party logistics (3PL) provider as a Carrier Compliance Manager, where you'll lead the team responsible for qualifying, onboarding, monitoring, and maintaining a safe, reliable carrier network. This role plays a critical part in protecting freight, preventing fraud, and ensuring carrier partners meet all regulatory, insurance, and operational requirements before moving customer shipments.Responsibilities:Lead, coach, and develop the carrier compliance team, setting clear goals and service levelsOwn the carrier vetting and onboarding process from first contact through approvalManage and optimize carrier vetting platforms such as Highway, including rule sets, alerts, and integrations with the transportation management system (TMS)Verify carrier authority, insurance, safety ratings, and identity through the FMCSA, Highway, and other data sourcesMonitor the active carrier network for changes in authority, insurance, safety scores, or ownership and act quickly on red flagsVerify carrier banking and remit-to changes to prevent payment fraudManage carrier suspensions and deactivations when compliance or fraud concerns ariseInvestigate fraudulent activity such as stolen loads, cargo theft, double brokering, and identity theftPartner with law enforcement, private investigators, insurance providers, and internal teams to recover freight and build casesWrite, maintain, and enforce carrier qualification policies and proceduresTrack and report compliance metrics such as onboarding volume, approval times, rejection reasons, and fraud attempts preventedServe as the subject matter expert for carrier compliance questions across operations, carrier sales, and internal stakeholder groupsStay current on FMCSA rule changes, industry fraud trends, and best practices, updating processes accordinglyDevelop the long-term strategy for the compliance function, including staffing, process improvements, technology, and scalability initiativesParticipate in special projects and perform other duties as assignedRequirements:High school diploma or equivalent required; Bachelor's degree in Logistics, Supply Chain, Business, or a related field preferred3+ years of experience in logistics, freight brokerage, transportation, or a related industryExperience leading a team or owning a compliance-related process from end to end2+ years of people leadership experience preferredStrong understanding of carrier compliance, fraud prevention, FMCSA regulations, and carrier onboarding best practicesExperience with carrier monitoring and vetting platforms such as Highway preferredAbout the Opportunity:This is an opportunity to join a well-established, financially stable national logistics organization with a strong reputation in the transportation industry. The company offers a collaborative culture, long employee tenure, continued growth opportunities, and a commitment to operational excellence.System One, and its subsidiaries including Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.