Operations Associate

Operations AssociateThis is a work from home opportunity. Our client is a new non-profit that works to restore criminal accountability for public corruption and for excessive force and related abuses by federal law enforcement. Our team of former career prosecutors and investigators document criminal conduct, preserves the evidentiary record, and builds prosecution-ready case files to the standards the Department of Justice has historically applied. We are not seeking retribution; we want a uniform standard of justice under which no one, regardless of badge, office, or influence, is above the law.They are hiring an organized, discreet, and resourceful Operations Associate to keep the organization running day to day. You'll handle a wide range of administrative, technical, financial, and communications work and connect our staff, contractors, and supporters. As one of our first hires, you'll help build the operational foundation of a growing organization so our investigators and attorneys can focus on their work. The role suits someone who likes variety, takes ownership, and wants to help shape how a new organization runs.ResponsibilitiesAdministrative Support: Monitor day-to-day operations of the organization, ensuring smooth functioning and efficiency. Coordinate with bookkeepers to maintain the organization's books, including invoices, accounts payable and receivable, and support for budgeting and audits. Oversee payroll, HR tasks, and contractor payments. Track and reconcile travel and other expenses, and process reimbursements. Manage calendars, schedule meetings, and coordinate logistics for staff and leadership. Ensure compliance with state and federal guidelines. Coordinate between staff and outside contractors to keep projects, deadlines, and deliverables on track. Handle general correspondence and serve as a first point of contact for inquiries. Act as a primary point of contact for external entities, such as accountants, insurance brokers, and web developers. Research and identify new tools and technologies to enhance organizational efficiency and effectiveness.Technical Support: Update and maintain the organization's website and troubleshoot issues. Manage and maintain the organization's SaaS, including Microsoft 365 for emails and document storage/sharing.Development Support: Support research on individual and institutional donor prospects, compile comprehensive profiles, and maintain the donor database, keeping donor records current. Assist with donor relations, including correspondence, gift acknowledgments, updates, and reporting. Assist with the writing, submission, and follow-up of grant proposals to foundations and individuals. Assist with events, track invitees and attendees, collect contact information, and conduct follow-up.Communication and Writing: Manage and use social media, including crafting engaging posts and monitoring online presence. Manage the organization's newsletter service (MailChip), including designing, drafting, and sending mass emails. Serve as a strong and clear writer, producing high-quality written content for internal and external communications (e.g., newsletters and website updates). Coordinate and draft communications with stakeholders, ensuring accuracy and consistency in messaging.Program Support (time permitting): Work with Lead Investigators and Special Legal Counsel to organize and maintain investigative case files. Support the organization's staff by conducting background research. Assist in the drafting, editing, proofreading, and publishing of reports and press releases.Qualifications2-4 years of experience in operations, administration, office management, or a related role. Excellent organization and attention to detail, with the ability to manage several priorities at once. Strong written communication skills. Sound judgment and discretion in handling highly sensitive and confidential information. Willingness to sign a confidentiality agreement and undergo a background check. Facility with technology – web design or coding ability is a plus; willingness and ability to learn is a must. Bookkeeping or basic accounting experience; familiarity with QuickBooks or similar software is a plus. Ability not only to use, but to administrate common office and collaboration tools, such as Microsoft 365. Commitment to the Project's non-partisan, independent, and professional approach. Experience at a nonprofit, law office, or investigative organization is a plus but not required.