Field Service Technician II Boston, MA

Field Service Technician II Boston, MA

Salary Range $30.93 - $39.98 Hourly

Overview

BearCom is the largest distributor of wireless voice, data, and video solutions in North America. With over 40 years of industry-leading experience, BearCom has partnerships with Motorola, JVC Kenwood, Avigilon, and more. BearCom has 75+ branches across North America.

Job Description

As a Field Service Technician II with BearCom, you will be responsible for the installation and support of wireless communications systems. Our technicians are the heart of every service location, and we rely on their expertise in the delivery of the best service and solutions for our customers. The ideal candidate will provide exceptional customer service and possess the technical ability to create imaginative solutions that meet and exceed the most challenging customer needs.

• Create mid-level programming codeplugs (12+ channels, trunking, multiple zones)
• Install and service wireless communications equipment (e.g. UHF/VHF and 800/900 MHz systems, dispatch consoles, BDA/DAS systems, microwave systems, wireless broadband devices, CCTV equipment)
• Recommend appropriate equipment and hardware that meets customer requirements
• Some regional and/or overnight travel and on-call hours may be required

Preferred Qualifications

• Proficient electronics background
• Experience in diagnosing, repairing, programming, and installing RF equipment
• Understands two-way radio theory and RF propagation characteristics at various frequency bands
• Competent operating test equipment (communications service monitors, wattmeters, TDRs, FDRs, multimeters)
• IP networking experience a plus
• Proficient in MS Office Suite (Outlook, Word, Excel)
• Must have a valid driver's license
• Drug screenings, motor vehicle record, and background checks part of the hiring process

Benefits

BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training, and covers all fees associated with most professional certifications.

You'll also receive:

• Highly competitive compensation
• Medical, dental, and vision insurance
• Company-paid life, short/long-term disability insurance
• Paid holidays
• Generous paid time off
• Matching 401k plan
• Use of company vehicle
• Employee referral bonus
• Tuition reimbursement

BearCom is proud to be an equal opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.