Application Integration Specialist

The Application Integration Specialist manages desktop and web-based application software solutions typically purchased from third party vendors with a strong understanding of network protocols and infrastructure. They will have a strong security focus for the integrations and automations they manage. Will need to have experience with Application Programming Interface (APIs), Artificial Intelligence (AI), automation and bots. They will work directly with all the RKL service lines to provide integration and automation application design, analysis, implementation, configuration, administration, troubleshooting and support services as the primary technical point of contact internally. In addition will engaging vendor technical support, as needed. This position is responsible for maintaining accurate technical documentation and managing application integrations upgrade processes including testing, scheduling and implementation on a regular basis. Duties and Responsibilities: Design, develop, and maintain secure application integrations that support our company's business operations Collaborate with cross-functional teams to define, design, and implement new features Write clean, efficient, and maintainable code Ensure the performance, quality, and responsiveness of applications Identify and resolve application security vulnerabilities Conduct regular security assessments and audits to ensure compliance with industry standards and best practices Stay up-to-date with emerging trends and technologies in application development, security, AI, and bots Participate in code reviews to maintain code quality and ensure adherence to coding standards Provide technical support and troubleshooting for our application integrations Manage processes to upgrade and maintain assigned systems. Work with vendors to resolve issues that cannot be readily addressed using in-house resources. Draft and submit technical specifications and diagrams that document existing systems or outlines the build of prospective systems. Research new applications and/or application features both independently and by management request. Formulate recommendations and implementation plans. Resolve end user issues as escalated by the Service Desk, including working with software vendors’ technical support to resolve complex problems. Develop and maintain application documentation, including, but not limited to, Configuration Guides, Application Design Guides, and Knowledge Base articles; provide consultation to the training team on associated end-user documentation. Perform other duties or special projects as required. Education and/or Experience: Required: Bachelor's degree in Computer Science or a related field A minimum of 3 years of experience as an application integrator Strong knowledge of cybersecurity principles and best practices. Previous experience in software evaluation, implementation, integration, testing and deployment Previous experience breaking down business processes into technology requirements Preferred: Experience with IT task and report automation using tools such as PowerShell scripts Experience supporting API development tools and products Proficiency in tools commonly used in AI and bot development. Experience with cloud (SaaS) services Ability to write SQL statements with some complexity Other Skills and Abilities: The following will also be required of the successful candidate: Strong organizational skills Exceptional problem-solving skills with a keen attention to detail. Good judgment Strong communication and teamwork skills, with the ability to work effectively with diverse teams. Able to manage multiple projects with competing deadlines and priorities Salary Range: $75,000 - $85,000 What makes RKL a dynamic professional services leader and an employer of choice in Pennsylvania? A focus on people, whether that’s earning the trust and respect of our clients, growing as people and professionals, serving our communities or forming bonds with colleagues. Our people are the best of us and they fuel RKL’s continued growth and success. Fostering a workplace culture that fulfills our team members both personally and professionally is central to the RKL mission. That’s why we offer robust learning and development, diverse career paths and experiences, abundant community service opportunities and social, team-building activities. Benefits You’ll Receive: RKL promotes a recognized culture of health and offers an extensive array of benefits to meet individual lifestyles, including but not limited to medical/dental/vision insurance, life insurance, flexible spending accounts for medical and dependent day care expenses and short-term/long-term disability. You’ll also receive competitive paid time off to pursue your interests or rest and recharge, and a 401(k) with employer match and profit-sharing to invest in your future. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. It is RKL’s policy to make reasonable accommodation for qualified individuals with disabilities. Please contact our HR team at View phone number on click.appcast.io or View email address on click.appcast.io if you are interested in applying and need assistance to submit your application, or if you are interested in a position and believe you may require a reasonable accommodation in order for you to perform its essential functions.