Hyper Wellness Representative

Hyper Wellness Representative

The ideal candidate combines sales acumen with a genuine passion for wellness education. You'll excel at connecting client needs with Restore's service offerings, building lasting relationships, and supporting each person's unique health journey. Your ability to juggle multiple prioritieswhile maintaining attention to detail and client carewill make you an indispensable part of the studio's success. This role offers the opportunity to make a meaningful impact on clients' wellness transformations while growing within a dynamic, health-focused environment.

As a Hyper Wellness Representative, you'll be the face of the studiocreating welcoming experiences, building client relationships, and driving sales that support long-term health transformations. This role blends client care, operations, and sales expertise to deliver exceptional results while making a meaningful impact on clients' wellness transformations in a dynamic, health-focused environment. Location: Pittsford, NY Reports To: General Manager Job Type: Sales and service Compensation: $16 - $18 Schedule: 2-4 days per week with weekend availability

Key Responsibilities

• Lead engaging studio tours that highlight the benefits of our services.
• Deliver personalized sales and service experiences aligned with client goals.
• Educate clients on therapies, benefits, safety guidelines, and at-home care practices.
• Develop customized wellness plans that support long-term health objectives.
• Consistently achieve membership sales, renewals, and retail targets.

• Guide clients through onboarding, including waivers and POS profile creation.
• Manage inbound communications, scheduling, and service inquiries.
• Conduct proactive outreach for promotions, events, and wellness opportunities.
• Leverage referral systems and follow-up protocols to strengthen client relationships.

• Act as the central hub for daily studio operations, ensuring smooth flow and satisfaction.
• Anticipate and proactively address operational needs.
• Support marketing initiatives, pre-sale events, and community programs.
• Maintain high standards of cleanliness, safety, and hospitality.
• Promote Restore's mission and enthusiasm for wellness in every interaction.

Qualifications

• Education: High School Diploma or equivalent (required).
• Experience: 1+ year in customer service (required).
• Experience: 1+ year in sales (required).
• Membership-based sales in the health/wellness/fitness industry (preferred).
• Thrives in fast-paced environments with shifting priorities.
• Strong multitasking and organizational skills.
• Proficiency with technology and client management systems (training provided).
• Proven success with membership sales and revenue growth.
• Commitment to continuous learning and problem-solving.

Benefits

• Health Coverage: Medical, dental, vision, disability, and life insurance (Full-Time, effective within 30 days).
• Paid Time Off (PTO): Available for Full-Time team members.
• Wellness Perks: Complimentary and discounted Restore services (Full-Time & Part-Time).
• Retirement: 401k plan with employer match (Full-Time & Part-Time).
• Compensation: Bonus opportunities (Full-Time & Part-Time).
• Growth: Career advancement opportunities at all levels.

Why You'll Love Working With Us

• Pioneering Wellness: Be part of an industry-leading company that's redefining health and wellness.
• Impactful Work: Your contributions will directly shape the care and experiences our clients receive, creating meaningful transformations every day.
• Innovation & Collaboration: Thrive in a dynamic, growth-oriented environment where creativity and teamwork fuel success.
• Commitment to Employee Wellness: Enjoy complimentary access to Restore's cutting-edge therapies to support your own health journey.
• Growth & Development: Unlock opportunities to expand your skills, advance your career, and help shape the future of wellness.

Restore Hyper Wellness is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees. Compensation: $16.00 - $18.00 per hour

Restore Hyper Wellness is the award-winning industry leader and creator of an innovative new category of careHyper Wellness. Restore delivers expert guidance and the most extensive array of cutting-edge modalities available under one roof. With over 100+ locations nationwide and a fast-growing retail footprint, Restore is making true health more accessible than ever before.

Restore is one of America's fastest-growing companies right now, and for good reason. Inc. 5000 just named Restore the #1 hottest franchise in America, and #113th company in America.

We are on a blazing mission to restore people's health and wellness so that they can do more of what they love every day. Our daily metric? How many people we helped that day. That's why it is paramount that we attract people who are as passionate about helping people as we are.

Join us on our mission to help people feel better so they can do more of what they love.