Designer

JOB DESCRIPTION

Note from manager: The position usually starts off with reading as-builts, billing customers, submitting utility locates, and coordinating our 3rd party site visits (but not doing the site visits themselves). They start with some of that data entry and behind the scenes work, with the potential to design when they develop past that. That being said, I would be open for more than those who are trained to design, and am really looking for someone who is a self starter, is willing and able to learn, and has good customer service (for internal and external customers)

Creates, updates and revises sketches, working drawings and contract documents using Computer Assisted Design (CAD) software or manual means of drafting to meet customer requirements. Prepares 2D and 3D models. Must be able to read and comprehend detailed customer requirements, data sheets and supplier specifications. Assignments will be completed utilizing information provided by project engineering, architectural, or technical services staff under the direction of a supervisor. Requires familiarity with drafting techniques and engineering concepts and terminology. Able to read engineering drawing and blueprints. Prepares documentation to support design drawings. Prepare bills of material, schedules, and assist engineering personnel with formal drawing transmittals and construction issues.

Explain what the scope of the work/project is? Project Overview, deliverables (what is this person
responsible for).
This role manages utility service design projects from initiation through billing. The resource will review
customer notifications in SAP, communicate with customers to gather requirements, complete design work
in Smallworld GIS, coordinate with work coordinators to schedule field crews, support crews during
execution, and finalize billing based on as-built diagrams. The role requires managing multiple projects
simultaneously and maintaining organization across tasks.

What are the top 3-5 skills and qualifications (technology/application/software, etc.) required?
• Strong computer proficiency (SAP/GIS exposure preferred)
• Customer communication skills
• Ability to manage multiple projects
• Organizational skills
• Problem-solving ability
2. What non-technical skills are necessary (i.e., such as communication, problem solving, team player)?
• Communication
• Customer service mindset
• Organization
• Adaptability
• Ability to juggle multiple tasks
3. Ideal candidate background and how many years required?
Utility experience preferred but not required.
Customer service, construction, or technical coordination backgrounds are strong fits.
4. Are there any preferred or "nice to have" skills?
• Utility industry exposure
• GIS or AutoCAD familiarity
• SAP experience
• Construction or infrastructure coordination experience
5. Are there any pre-screening questions, such as candidate's previous experience, education, etc., that you
would like suppliers to ask of candidates upon submission?
• Experience working with customers directly
• Experience managing multiple projects simultaneously
• Comfort learning software systems (GIS/SAP)
• Availability for hybrid work schedule