Service Desk / Help Desk Analyst
Paradigm Infotech
Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery. Job Description JOB DETAILS: Duration: Long Term (1 Years+) / Full Time JOB DESCRIPTION: 2 to 5 years in a Technical Voice Support/Service Desk environment in a corporate environment Be the first point of contact for the end users for all technical issues/ service requests Create incident and service requests Provide troubleshooting and technical support via phone, web based tools and email Provide Voice based and remote Technical Support to end users for all standard desktop issues Fluent in Spoken English Language Strong written English and interpersonal skills Strong understanding of Windows and MAC operating systems and Applications related Troubleshooting skills (Microsoft Outlook, MS Office, Word, Excel, and PowerPoint) Must have strong experience in comprehending user requests and carrying out required technical support through remote support tools Experience in Troubleshooting Desktop / Laptop / Printers / Scanners / PDA's / iPad / iPhone/ Peripherals / Generic PC Software’s Must excel in a fast-paced, agile environment where critical thinking and strong problem solving skills are required for success. Mist have prior experience in managing service desk support and knowledge of a industry leading service desk management tool/Ticketing systems Thanks & Regards Paradigm Infotech Call : View phone number on click.appcast.io Additional Information Full Name as per SSN: Total Experience: US Experience: Contact NO: Email ID: Current Location with city: Relocation: Availability: Skype Id : Rate(C2C/1099/W2): Employer: 2 Official references from recent 2 projects in below format (Must) #J-18808-Ljbffr
- ...California that offers complete technology services in Mobile development, Web development,... ...also provide IT Staffing services that can help your organization to a great extent as... ...years in a Technical Voice Support/Service Desk environment in a corporate environment Be...SuggestedFull timeRemote work
360 IT Professionals
Omaha, NE5 days ago $54k - $80k
...Posting Type Hybrid/Remote Job Overview The Application Analyst in Customer Support plays a pivotal role atRelativity, offering... ...phone and email communications, necessitating strong customer service skills and an understanding of SQL, network and Windows...SuggestedRemote workShift workAfternoon shiftRelativity
Omaha, NE2 days ago- ...Genesis10 is seeking a Service Desk Analyst for overnight support in Omaha, NE. This role is on-site, focusing on providing critical after-hours IT support as the primary contact during overnight operations. The ideal candidate should have 2 years of IT support experience...SuggestedNight shift
Genesis10
Omaha, NE4 days ago $77.2k - $127.5k
...this position is to provide advanced specialized technical assistance and training to field operations, engineering and technical services departments for the evaluation, design, installation and repair of automation, power distribution, communications and fire and gas...SuggestedWork experience placementLocal areaShift workNight shiftBerkshire Hathaway Energy
Omaha, NE4 days ago$19 - $22.33 per hour
...enhancing the overall user experience through proactive and responsive service. The ideal candidate will possess strong technical... ...and Qualifications: Minimum 2+ years of experience providing Desk Side Support Prior experience in enterprise environments or managed...SuggestedHourly payMinimum wageLocal areaRemote workCompuCom
Omaha, NE2 days ago$56.05k - $82.31k
...system functionality, and mentor team members. Senior specialists act as trusted advisors while supporting certification integrity and service excellence. As we continue to evolve and live our Orion values, we are looking for someone to grow with us. Location: It is...Work at office3 days per weekOrion Advisor Solutions LLC
Omaha, NE5 days ago- ...troubleshooting, along with fluent English communication, are essential. Responsibilities include being the first point of contact for user issues and managing service requests. This full-time position requires proactive problem-solving in a dynamic setting. #J-18808-Ljbffr...Full time
Paradigm Infotech
Omaha, NE5 days ago - ...support requests and resolutions using an IT Service Management (ITSM) solution such as... ...Must be able to kneel and work under desks or in confined spaces Soft Skills:... ...workload -- someone who is energized by helping people and making things happen. Knowledge...Permanent employmentWork at officeRemote workLong distance
Pomeroy Technologies
Omaha, NE5 days ago $54k - $80k
...our customers and require the development of in-depth technical product, SQL, network and server knowledge and exceptional customer service skills. On a daily basis, the Technical Support Specialist creates, resolves, and maintains tickets, while working to resolve...Contract workRemote workMonday to FridayFlexible hoursShift workNight shiftAfternoon shiftEarly shiftWeekday workRelativity
Omaha, NE4 days ago- ...seeking a Technical Voice Support Specialist to provide first point contact for technical issues. The role requires 2 to 5 years in a service desk environment and fluency in English. Responsibilities include troubleshooting and support via phone and email, creating incident...Full time
360 IT Professionals
Omaha, NE5 days ago - ...native operational role serving as the manager's day-to-day operational partner across both the IT Service Desk and Vendor Platform Operations teams. The Technical Analyst is an AI-first position that leverages Microsoft Copilot, Copilot Studio agents, and AI-assisted...Contract workWork at officeRemote work1 day per week
BlueCross BlueShield of Nebraska
Omaha, NE4 days ago $56.05k - $82.31k
TryApplyNow in Omaha, Nebraska, is seeking a Premier Technical Support Specialist. This role involves providing advanced technical support, mentoring team members, and collaborating with product management on system functionality. Candidates should have a Bachelor's degree...TryApplyNow
Omaha, NE5 days ago$86k - $130k
...Mission As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible... ...staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"),...Work experience placementLocal areaIndeed
Omaha, NE2 days ago- ...The University of Nebraska Foundation seeks a Technical Support Specialist in Omaha to provide vital technical service and support for the university. Enjoy a collaborative team environment where your excellent customer service skills can shine as you assist users with...
University of Nebraska Foundation
Omaha, NE4 days ago - ...Provide technical service and support to enable the University of Nebraska to change lives and save lives. Do you enjoy collaborating with a supportive team? Do you possess excellent customer service skills, paired with empathy and patience when addressing challenges?...Work at officeLocal area
Nufoundation
Omaha, NE4 days ago - ## Technical Analyst - SREApplyremote type: Hybridlocations: Omaha, NEtime type: Full timeposted... ...the underlying tooling)* Own the service dependency map and asset criticality model... ...attitude, and ideas are valued—and where you’ll help shape the future of healthcare technology...Work at officeRemote work1 day per week
Nebraskablue
Omaha, NE1 day ago $55k - $70k
...Omaha‑based Tech Support team. If you’re a problem‑solver who loves technology, enjoys digging into complex issues, and thrives on helping customers succeed, we want to hear from you. What You’ll Do Set up EDI/API integrations for new trading partners and enhance existing...Full timeFor contractorsImmediate startRemarcable PC
Omaha, NE4 days ago$20.67 - $29.57 per hour
..., and ensuring timely documentation. Candidates should exhibit strong communication skills, attention to detail, and preferably have customer service experience. The role offers competitive benefits and a salary ranging from $20.67 to $29.57 per hour. #J-18808-Ljbffr...Hourly payOrion Corporation
Omaha, NE4 days ago$56.05k - $82.31k
ORION is seeking a Premier Technical Support Specialist to provide expert technical support to advisory firms and internal partners. This role involves in-depth knowledge of Orion’s technology ecosystem and delivering training and support to clients. Candidates should ...3 days per weekOrion Corporation
Omaha, NE1 day ago- ...America is part of a family‑owned company that has people throughout North America. As a team, we stand for the successful sales and service of the CLAAS product range in North America. Together, with our sales partners, we strive to empower farmers to be the best in...Full timeTemporary workWork experience placementWork at officeImmediate startFlexible hoursWeekend work
CLAAS Omaha
Omaha, NE4 days ago $20.67 - $29.57 per hour
...urgency. Provide clear training, guidance, and best practices to help clients navigate the workflows or platform topics they need... ...documentation and escalate through proper channels. Collaborate with peers, Service Leads, Technical Leads, and Managers to support coordinated...Hourly payWork at office3 days per weekOrion Corporation
Omaha, NE4 days ago$56.05k - $82.31k
Orion Advisor Solutions LLC is seeking a Premier Technical Support Specialist to provide advanced technical support to advisory firms and internal partners. In this hybrid role, you'll resolve complex technical issues and guide technology adoption while working closely...Orion Advisor Solutions LLC
Omaha, NE4 days ago$60k - $65k
...Advisory Consulting Opportunity in Financial Services Production Support Analyst Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339 La Vista:12325 Port Grace Blvd, La Vista, NE 68128 Oakdale: 7755 3rd St. N, Oakdale, MN 55128 Scottsdale: 18700...Full timeWork experience placementHome officeAdvisor Group
La Vista, NE5 days ago$81k - $121k
...Type Hybrid/Remote Job Overview The Senior Technical Analyst is an experienced individual contributor who partners with... ...knowledge of the Salesforce platform's core features including Sales, Service, and Flow. ~ Experience in closely partnering with...Remote workRelativity
Omaha, NE4 days ago- ...communication skills. ~• Excellent interpersonal and customer service skills, especially remotely. • Ability to explain... ...Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer. • Must be able to lift 15 pounds at...Work at officeRemote work
AMCON Distributing
Omaha, NE2 days ago - ...Genesis10 is currently seeking a Service Desk Analyst (Overnight Support) for a 6-month Contract-to-Hire role with our client in Omaha, NE. This... ...~2+ years of experience in IT support, Service Desk, or Help Desk environments ~ Ability to work overnight shifts, including...Hourly payPermanent employmentContract workShift workNight shift
Genesis10
Omaha, NE1 day ago - ...for a dedicated individual to provide technical support in Omaha or Lincoln, NE. This role requires a strong commitment to customer service and the ability to adapt to changing priorities. You will serve as the first line of support for users, continuously learning new...
- A dynamic law firm in Omaha is seeking a motivated Legal Assistant with at least 2 years of legal support experience. The firm values technical proficiency and attention to detail. Responsibilities include document production, proofreading, and filing with the courts. ...Flexible hours
Baird Holm
Omaha, NE4 days ago - Orion is looking for a Premier Technical Support Specialist to provide advanced technical support and mentorship to advisory firms and internal partners. This hybrid role requires candidates to work on-site three or more days a week in Omaha, Nebraska, or other listed ...3 days per week
Orion Corporation
Omaha, NE5 days ago $54k - $80k
...Relativity is seeking an Application Analyst in Customer Support to provide specialized technical support for its products. The role involves diagnosing and resolving technical issues, and maintaining communication with customers, primarily via phone and email. The ideal...Remote workRelativity
Omaha, NE2 days ago
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