Channel Account Manager
Virtual Vocations Inc
To drive partner expansion and retention, the remote Channel Account Manager II will serve as a trusted advisor to service providers, focusing on building strong relationships and delivering solutions that enhance customer satisfaction and loyalty. Key responsibilities: Achieve and exceed quota based on expansion performance and renewal outcomes Serve as a trusted advisor to partners by delivering solutions that increase customer satisfaction and strengthen long-term loyalty Build and maintain strong relationships with multiple stakeholders across assigned partner organizations Required qualifications: 5+ years of experience in account management, customer success, partner success, or channel/direct sales roles, ideally focused on mid-market and below Strong knowledge of the MSP space, preferably in the cybersecurity industry Experience using Salesforce or a similar CRM platform to manage partner activity and opportunities A genuine passion for the partner community and for helping partners deliver meaningful cybersecurity outcomes Comfort using AI in practical day-to-day work, including call summaries and account preparation
Vacancy posted 2 days ago
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