Certified Pharmacy Technician Call Center Representative
Kroger
Pharmacy Technician
Be part of a team of pharmacists and pharmacy technicians working in a call center pharmacy, providing customer service for Postal Prescription Services patients. Includes answering and placing calls to patients and providers, as well as prescription entry and billing. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
- Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company's policies regarding the same- Take customer calls and provide accurate, satisfactory answers to their queries and concerns.- De-escalate situations involving dissatisfied customers, offering patient assistance and support- Achieve and maintain productivity levels consistent with contact center standards- Utilize Pharmacy applications and vendor platforms for data entry and to optimize patient care- Collaborate on multi-level communication with patient, pharmacy, provider and insurance to deliver comprehensive care- Address patient inquiries received directly through PPS telephone number- Maintain a current national and/or state registration, certification, or license depending on state requirements- Support company health and wellness initiatives- Review customer or client accounts, providing updates and information about billing, shipping, and other account items- Collaborate with other call center professionals to improve customer service- Help to train new employees and inform them about the company's customer management policies- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualifications
Minimum- High School Diploma or GED - Pharmacy Technician Certification within two years of employment- Must be 18 years of age- Ability to work in a fast-paced environment- Demonstrated ability to maintain confidentiality and protect sensitive information Desired- Any pharmacy experience- Any call center experience
Kroger- ...supervision, in the practice of pharmacy. Assists the pharmacist in the performance... ...process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy... ...products. Handles telephone calls that do not require personal attention...SuggestedHourly payWork experience placementWork at officeLocal areaImmediate startFlexible hoursShift workAfternoon shift
Walgreens
Portland, OR4 days ago - ...Pharmacy Technician Assists Pharmacists to fill and dispense prescriptions for customers. Assists customers at the counter, retrieves prescriptions, and rings up customers. Orders and stocks drugs, supplies, and over-the-counter merchandise. Updates patient records...Suggested
- ...Pharmacy Technician Assists pharmacists to fill, dispense prescriptions for customers. Assists customers at the counter, retrieves prescriptions, rings up customers. Orders and stocks drugs, supplies, and over-the-counter merchandise. Updates patient records and inventory...Suggested
$2,989 per month
...Job Description Are you a skilled Certified Pharmacy Technician (CPhT) seeking an exciting new adventure in the heart of the Pacific Northwest? A prestigious travel healthcare assignment awaits you as an Inpatient Pharmacy Technician in the vibrant city of Portland,...SuggestedWeekly pay$3,509 per month
...Job Description Are you a skilled Certified Pharmacy Technician (CPhT) seeking a rewarding opportunity as an Inpatient Pharmacy Technician in the vibrant city of Portland, Oregon? Dive into an exciting travel healthcare assignment and immerse yourself in the dynamic...SuggestedWeekly payLocal area$28 - $36 per hour
...Description Pharmacotherapy Pharmacy Technician Location: Onsite at Providence Portland Medical Center in Portland, OR Compensation... ...by organizing patient lists, call queues, and clinical follow‑... ...technician. Nationally certified as a CPhT or equivalent is strongly...Hourly payWork at officeLocal areaRelocation packageShields Health Solutions
Beaverton, OR13 days ago$28 - $36 per hour
...is looking for an exciting career path with a fast-growing company in the specialty pharmacy management services. Candidates MUST be nationally certified and registered as a technician with the State of employment. We are seeking a Certified Pharmacy Technician (CPhT)...Hourly payWork at officeLocal areaMonday to FridayShields Health Solutions
Lake Oswego, OR13 days ago$25.9 - $38.33 per hour
...PeaceHealth is seeking a Pharmacy Technician - Retail for a Full Time,... ..., etc. This position is represented by a collective bargaining... ...legal guidelines and direct calls to appropriate personnel.... ...skills Required: Upon Hire Certified Pharmacy Tech - Washington...Full timeWork experience placementLocal areaPeaceHealth
Vancouver, WA6 days ago- ...Job Description Our pharmacy technician positions have undergone an exciting... ..., you'll be front and center - interacting with our customers... ...Certification Board (PTCB) Certified Pharmacy Technician and... ...products. Handles telephone calls that do not require personal...ApprenticeshipWork experience placementLocal areaImmediate startFlexible hoursAfternoon shift
Walgreens Boots Alliance
Beaverton, OR1 day ago $23.81 - $36.44 per hour
...Description Pharmacy Technician at Providence Specialty Home Services Pharmacy in Portland, OR... ...Qualifications: ~ Upon hire: Oregon Certified Oregon Pharmacy Technician or ~ Upon... ...such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives...Minimum wageFull timeLocal areaWork from homeShift workDay shiftProvidence Service
Portland, OR3 days ago- ...supervision, in the practice of pharmacy. Assists the pharmacist in the performance... ...prescriptions. If PTCB or ExCPT certified, assists with and coaches pharmacy technicians in the operation of pharmacy... ...products. Handles telephone calls that do not require personal attention...Hourly payPart timeWork experience placementWork at officeLocal areaImmediate startFlexible hoursShift workAfternoon shift
Walgreens
Vancouver, WA3 days ago $23.81 - $36.44 per hour
...Description Pharmacy Technician at Providence Home Services Oregon in Portland, OR. Full Time/Day... ...Technician License Or Upon hire: Oregon Certified Oregon Pharmacy Technician Upon hire: In... ...as shift differentials, standby/on-call, overtime, premiums, extra shift incentives...Minimum wageFull timeLocal areaWork from homeShift workDay shiftProvidence Non-RN - Oregon
Portland, OR2 days ago$22.88 - $25.75 per hour
...our award-winning specialty pharmacy team. About Ardon... ...environment in Portland, Oregon, centers around uplifting... ...by responding to telephone calls and providing outreach.... ...ii. Active Oregon Pharmacy Technician License. A Certified Oregon Pharmacy Technician...Hourly payFull timeWork experience placementWork at officeFlexible hoursModa Health
Portland, OR28 days ago$25.9 - $38.33 per hour
...Pharmacy Technician - Retail - 129623 PeaceHealth is seeking a Pharmacy... ..., etc. This position is represented by a collective bargaining... ...legal guidelines and direct calls to appropriate personnel.... ...skills Required: Upon Hire Certified Pharmacy Tech - Washington...Full timeWork experience placementLocal area$20 - $23 per hour
...Job Description Job Description Caregiver | CNA, HCA, or NAR (WA State Certified) SYNERGY HomeCare of Vancouver Pay: $20–$23/hr + differential for 1‑hour shifts Job Type: Full‑time or Part‑time About Us At SYNERGY HomeCare of Vancouver, we support seniors...Full timePart timeWork at officeFlexible hoursShift workWeekend workSYNERGY HomeCare
Vancouver, WA20 days ago$24.42 - $29.91 per hour
...Join our team as a relief Pharmacy Technician at Rosewood Family Health Center in Portland, OR! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest...Part timeInternshipWork at officeYakima Valley Farm Workers Clinic
Lake Oswego, OR6 hours ago- ...Job Description Job Description Overview PharMerica is hiring full-time Order Entry Pharmacy Technicians in Vancouver, WA! Join PharMerica’s closed-door, non-retail pharmacy team and play a vital role behind the scenes supporting long-term care and senior living...Full timeTemporary workMonday to FridayFlexible hoursShift work
BrightSpring Health Services
Vancouver, WA24 days ago $1,600 per week
...Job Description Job Description Pharmacy Technician (Pharm Tech)– Correctional Facility Location: Wilsonville, OR Assignment Duration: 13 weeks, with potential for renewal Pay Rate: $1600 weekly Hours: Monday-Friday, 630-1500. ATC Northwest is...Hourly payWeekly payContract workLocal areaMonday to FridayFlexible hoursATC Portland
Portland, OR29 days ago- ...Job Description Overview PharMerica is hiring full-time Pharmacy Technicians in Vancouver, WA! Come grow your career with PharMerica’... ...will serve as a key point of customer service for incoming calls, supporting healthcare facilities, nurses, and internal teams...Full timeTemporary workMonday to FridayFlexible hoursShift work
BrightSpring Health Services
Vancouver, WA12 days ago $5,000 per month
...Job Description Job Description Overview PharMerica is hiring a Full Time Pharmacy Technician in Vancouver, WA! Join our closed-door pharmacy team where you’ll work in a non-retail environment, dedicated to meeting the pharmaceutical needs of long-term care and...Full timeFlexible hoursShift workBrightSpring Health Services
Vancouver, WA14 days ago- ...Description Job Description Patient Engagement Specialist (Pharmacy Technician) Must have active Washington or Oregon pharmacy... ...navigating their medication needs. You'll handle inbound pharmacy calls, make outbound refill reminders, and guide patients through the...Hourly payTemporary workWork at officeLocal areaRemote workMonday to Friday
Shields Health Solutions
Portland, OR12 days ago $68.83k - $83.73k
...health consultation services in ESD 112-operated early childhood centers, as well as our home-based EHS programs. Consultation is... ...Washington State Department of Health as an agency‑affiliated or certified counselor, with a Master's Degree in counseling, social work, or...Full timeCasual workWork at officeImmediate startWork from homeFlexible hoursWeekend workAfternoon shift$24.36 - $33.16 per hour
...patients have the opportunity to heal, recover, and thrive. At Legacy, Pharmacy Services plays a vital role in fulfilling our mission to make life better for everyone. If you’re a Pharmacy Technician who shares our commitment to compassionate, high-quality care, we...Legacy Health
Gresham, OR2 days ago$16 - $22 per hour
...CVS Health is seeking Pharmacy Technicians to assist pharmacists with filling prescriptions, assisting customers, and supporting daily pharmacy... ...counter and drive-thru. Technicians also answer phone calls, contact insurance companies for claim processing, restock medications...Hourly payFull timeShift workWeekend workAfternoon shiftCVS Corporation
Gresham, OR2 days ago$39.81k - $63.69k
...strengths. Coordinate application of pharmacy services and benefits as an integral... ...Experience: Minimum two years Pharmacy Technician experience. Demonstrated ability to work... ...this position. The maximum amount listed represents the highest possible salary for the...Work experience placementWork at officePacificSource
Portland, OR6 days ago$5,000 per month
...Our Company PharMerica Overview PharMerica is hiring a full-time Pharmacy Technician [Packaging Department] in Vancouver, WA! Join our closed-door pharmacy team where you’ll work in a non-retail environment, dedicated to meeting the pharmaceutical needs of long...Full timeLocal areaMonday to FridayFlexible hoursShift workDay shiftBrightSpring Health Services
Vancouver, WA2 days ago- ...the healthcare job market. Looking to start a rewarding career path in the healthcare industry? Use Dreambound to find a Pharmacy Technician program that will prepare you for this high-demand, entry-level role. What does a Pharmacy Technician do? A pharmacy technician...
Dreambound
Portland, OR3 days ago $25k
...Pharmacy Technician This position provides technical support to pharmacists through preparation of unit doses, data entry, delivery of medications... ...to OHSU? We are Oregon's only public academic health center. In addition to caring for patients, we lead groundbreaking...Full timeWork experience placementShift workOregon Health & Science University
Portland, OR3 days ago- ...liaison and a point of contact for various pharmacy operations and interdisciplinary team... ..., ~ Active State of Oregon Pharmacy Technician License AND ~1 year of pharmacy... ...are Oregon's only public academic health center. In addition to caring for patients...Work experience placementWork at officeShift work
Oregon Health & Science University
Beaverton, OR3 days ago $25 - $32 per hour
...Pharmacy Technician - Retail Location: Beaverton, OR Compensation: $25-32 per hour Specialty Medical Staffing has an exciting opportunity for a Pharmacy Technician in Beaverton, OR. If you are a highly competent pharmacy tech looking for something more than what...Hourly payWeekly payDaily paidFull timePart timeFlexible hoursShift workSpecialty Medical Staffing
Beaverton, OR1 day ago
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