Data Center Operations Manager

Data Center Operations ManagerAdvance your career with us and be part of a mission-driven team delivering critical telecommunications and recovery solutions.At InfraServices, we're more than a services provider — we're innovators, problem-solvers, and collaborators. Our culture is built on a foundation of safety first, guided by a customer-focused philosophy, and defined by excellence and integrity.Here, every voice is heard, fresh ideas are celebrated, and exceptional talent is valued. We're committed to building an employee experience rooted in trust, respect, continuous learning, and growth opportunities. Whether you're building cutting-edge infrastructure, supporting field operations, or driving business development, you'll play a vital role in upholding our core values and delivering on our business objectives.Job Summary: The Data Center Operations Manager is responsible for planning, executing, and optimizing field and project operations related to data center deployment services across multiple project sites and customers. This role oversees workforce management, project execution, operational readiness, customer coordination, safety compliance, quality performance, and continuous improvement initiatives in mission-critical environments. The Operations Manager provides leadership for field operations including rack and stack deployments, structured cabling, low voltage and electrical installations, equipment deployment, and infrastructure build activities while ensuring projects are completed safely, on time, within budget, and in accordance with customer and Company standards. The ideal candidate will be located in Northern Virginia.Essential Duties and Responsibilities:Lead field and project operations for data center deployments, expansions, fit-outs, upgrades, and infrastructure installation projectsOversee rack and stack deployments, structured cabling, low voltage installations, electrical systems, conveyance systems, grounding, power distribution equipment, HVAC support activities, and related mission-critical infrastructure workManage field teams, deployment leads, subcontractor coordination, and vendor activities to support successful project executionForecast labor requirements and workforce scaling needs based on project pipeline and deployment demandBalance workforce utilization, crew structures, training initiatives, and bench management to support operational efficiency and deployment readinessPartner with project management, quality assurance, customers, vendors, and field leadership teams to support project execution and operational performanceTranslate project scope and customer requirements into executable field deployment plans, schedules, logistics coordination, and readiness activitiesEnforce Company safety policies, OSHA requirements, NFPA 70E standards, and customer safety expectations across all project sitesEnsure execution of JSOs, JHAs, lockout/tagout procedures, PPE requirements, hot work controls, and stop work authority proceduresSupport quality assurance initiatives and partner with quality leadership to reduce punch list items, rework, and installation deficienciesMonitor and manage operational KPIs, labor costs, productivity metrics, resource utilization, and project financial performanceTrack operational performance metrics including cost per rack, port, row, room, cable installation productivity, installation quality, and rework reduction initiativesServe as an escalation point for operational, customer, scheduling, and field execution issuesBuild and maintain relationships with customers, general contractors, OEMs, vendors, and project stakeholdersParticipate in customer meetings, OAC (Owner-Architect-Contractor) meetings, operational reviews, and deployment planning sessionsDevelop and maintain deployment standards, operational playbooks, workflows, installation methods, and best practices to support scalable field operationsSupport expansion into new deployment services, technologies, regions, and operational capabilitiesOversee operations in live data center and mission-critical environments while ensuring adherence to operational controls, change management procedures, and contingency planning requirementsSupport multi-site deployments, multi-team builds, and large-scale rack deployment projects across regional and national marketsUtilize operational and project management tools including Microsoft Project, Procore, Smartsheet, Excel, JIRA, ServiceNow, Autodesk, and related systemsFollow all Company safety policies, customer site requirements, and established safe work practices at all timesMaintain accurate operational reporting, forecasting, and administrative recordsTravel regularly to job sites, which may include overnight staysOther duties as assignedQualifications:To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.Education: Associate or bachelor's degree in a relevant field from an accredited four-year college or university, or equivalent combination of education and experienceExperience: Eight to twelve years of experience in data center construction, deployment, commissioning, telecommunications, electrical, or mission-critical environmentsTechnical Skills:Computer and Microsoft Office proficiencyStrong understanding of data center infrastructure, mission-critical environments, and deployment operationsKnowledge of rack and stack deployments, structured cabling systems, electrical infrastructure, low voltage systems, fiber backbone installations, grounding, and power distribution systemsUnderstanding of operational controls, change management, contingency planning, and live environment work practicesKnowledge of OSHA, NFPA 70E, lockout/tagout procedures, PPE requirements, and data center safety standardsAbility to read and interpret construction drawings, floor plans, one-line diagrams, schedules, and project documentationExperience using Microsoft Project, Procore, Smartsheet, Excel, JIRA, ServiceNow, Autodesk, and related operational management toolsUnderstanding of commissioning coordination, turnover readiness, QA processes, and installation quality standardsFamiliarity with BIM (Building Information Modeling) conceptsSoft Skills:Consistently demonstrates reliability, professionalism, and accountabilityStrong leadership and operational management skillsExcellent communication with customers, subcontractors, vendors, and internal stakeholdersStrong organizational, planning, and workforce coordination abilitiesAbility to effectively manage competing priorities in fast-paced deployment environmentsStrong problem-solving and decision-making skills in field and operational settingsAbility to identify operational risks and drive resolution of field issuesStrong attention to detail and commitment to operational excellence and quality executionAbility to lead and develop field teams and operational processesAbility to build collaborative relationships across multiple functional teams and stakeholdersPhysical Requirements:Must be able to pass pre-employment screening that includes background and drug testingMust have a valid driver's license and a driving record that meets Company requirementsAbility to lift and carry up to 50 pounds regularlyAbility to stand, bend, climb, and work overhead for extended periodsAbility to safely use ladders, lifts, and basic hand toolsAbility to work in active construction and live data center environmentsAbility to wear the required personal protective equipment (PPE)Ability to work long and unpredictable hours and flexible schedules, including nights and weekends as requiredAbility to travel regionally and nationally up to 75% of the timeEmployee Benefits:At InfraServices, taking care of our people is a top priority. That's why we've built a strong benefits program designed to support you and your family, giving you the security you deserve. We know benefits are an essential part of your overall compensation, and we're committed to offering a competitive package that reflects the value you bring. Below is a quick look at what we offer.Medical, Dental, & Vision Benefits: We've got your health covered. Short- & Long-Term Disability Benefits: Protection when you need it most. Company Paid Basic Life Insurance: Additional voluntary benefits are available. Voluntary Accident, Critical Illness, and Hospital Indemnity Plans: Added security for you and your loved ones. Flexible Spending Accounts: Manage your finances with flexibility. Employee Assistance Program (EAP): Support when life throws challenges your way. Wellness Program: Resources and programs designed to support your overall health and well-being. 401(K) with Company match: Building your financial future with us. Paid Time Off, Paid Sick Time, & Company Holidays: Achieving that work-life balance. Paid Parental & Paid Maternity Leave: Supporting your family is our priority. Military Differential Pay: Income protection for employees serving in the