Front Office Dental Team Member

Job Description

Job Description

About the Role:

Bloomington Southside Dental Care is looking for a friendly and motivated Front Office Dental Team Member to join our growing practice in Bloomington, IN! This is a fantastic opportunity to be the welcoming face of our office while playing a vital role in delivering an exceptional patient experience from the very first interaction.

Responsibilities:

• Greet and check in patients with a warm, professional demeanor at the front desk
• Schedule and confirm patient appointments using dental practice management software
• Verify dental insurance benefits 
• Collect and post patient payments, co-pays, and manage billing inquiries
• Answer multi-line phones, respond to patient questions, and manage voicemails
• Maintain and update accurate patient records and medical histories
• Coordinate with clinical dental team to ensure smooth daily patient flow

Requirements:

• Previous dental front office experience preferred
• Familiarity with dental insurance verification and billing processes
• Proficiency with dental practice management software (Dentrix or Dentrix Ascend)
• Strong communication and interpersonal skills with a patient-first attitude
• Highly organized with the ability to multitask in a fast-paced environment
• Dependable, punctual, and a collaborative team player

About Us:

Bloomington Southside Dental Care is a trusted dental practice proudly serving the Bloomington, IN community with comprehensive, compassionate dental care. Our patients love us for our friendly atmosphere, gentle approach, and commitment to making every visit a positive one. We foster a supportive team culture where every team member is valued and encouraged to grow.