Sales Development Representative - Scottsdale, AZ
Msccn
Sales Development Representative
EltaMD and PCA Skin define the standard for premium skin health driven by clinical science and professional trust. As our Sales Development Representative, you will be an ambassador of these two iconic brands driving revenue across a dedicated portfolio of 400+ professional practices, medical spas, and skincare experts. Serving as a primary brand advocate, your mission is to drive significant and sustainable revenue growth through proactive sales outreach, consultative upselling, new product adoption, and superior retention strategies. This role requires a commercial, consultant mindset. You will proactively identify business challenges within your portfolio and articulate how PCA Skin and EltaMD solutions drive measurable value, increased order sizes, and a strong ROI for our partners. We collaborate in person Monday through Thursday at our Scottsdale office, then work from home on Fridays to wrap up the week.
Your Day to Day and The Future
- Revenue & Target Ownership: Own and execute strategic sales plans to consistently meet or exceed individual quarterly revenue targets. Drive product portfolio growth and velocity to guarantee predictable revenue generation and goal attainment.
- Portfolio Expansion & Retention: Proactively manage and grow 400+ existing professional accounts using a virtual sales model (Calls, SMS, Email, and Video) to hit core KPIs and commercial business objectives.
- Consultative & Value-Based Selling: Answer complex product questions from clinicians, providing compelling, data-driven recommendations that actively increase average order value (AOV) and brand loyalty.
- Proactive Sales Outreach: Conduct high-volume, targeted outbound "success calls" to introduce new product launches, pitch revised protocols, and upsell continuing education courses.
- Commercial Relationship Building: Develop and maintain strong, revenue-generating relationships with customers, acting as a trusted business advisor to help them scale their practices using our products.
- Education Advocacy: Leverage advanced training and skin care expertise as a sales tool, inspiring licensed professionals to participate in education that drives product utilization.
- CRM Integrity: Meticulously document all customer interactions within C4C/Service Cloud to maintain a seamless, data-driven "360-degree" view of the account portfolio.
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