Escrow Officer - Quality Choice Title - Pickerington, OH

Escrow OfficerYou are the key to home ownership. As an escrow officer, you're the human link between our process and people. You're there at the beginning, reviewing contracts and following instructions. You're there in the middle, ensuring that all the associated paperwork is completed efficiently and accurately. You're working with agents and their clients to keep the process moving forward, verifying that titles are clean, taxes are paid, and loans are funded. Finally, you're there at the end, to assure that no funds or property will change hands until all terms have been carried to completion.Trusted consultant, maintaining a positive, can-do attitude that gives agents and homebuyers alike the confidence that their transaction is in reliable, good hands and will be completed on time.Problem solver, using your industry knowledge to identify potential issues; recognizing what's wrong, knowing how to fix it, and avoiding unnecessary delays.Constant learner, staying on top of changing rules and regulations to avoid setbacks and enable transactions to close on time.People reader, recognizing and adapting to an agent's or homebuyer's personality and mood to make them feel comfortable, even when delivering bad news; showing empathy to ease their frustration and give them confidence that you're in their corner.Multi-tasker, highly organized, being able to work a large number of contracts with numerous agents, buyers, and sellers simultaneously under deadline pressure.Jack – or Jill – of all trades: Knowing the intricacies of the contract from beginning to end, ensuring that it is closed in a timely, efficient, and error-free manner.Devoted to detail: Verifying all paperwork is complete so that escrow closes on time and correctly.Following the money: Working with lenders and underwriters to ensure that all the I's are dotted and T's are crossed to fund and complete transactions.Relationship building: Establishing and maintaining relationships with essential industry players – agents, attorneys, lenders, surveyors, and government agencies – that enable you to smoothly manage transactions.Business builder: Reaching out to new agents, earning their confidence and trust, and creating opportunities to market our business; retaining agents by providing them with white-glove service.Talent builder: Training escrow assistants to open opportunities for advancement; delegating, auditing work, answering questions, and giving direction.Sealing the deal: Being present at closing and making it a positive, memorable experience for agents and buyers.High school diploma or equivalent; take continuing education courses as required.Two to three years of escrow experience, both front- and back-end experience. Can be assistant or processor level looking to move into an Officer role.Technical knowledge of closing process.Proficiency with Microsoft Office suite.Strong written and verbal skills to keep agents, buyers, sellers, and all other parties up to date with the process and work with them to resolve issues.One year of escrow closing experience.Notary public and escrow officer licenses.An existing client base that will follow them to our company.Competitive base pay rate + incentive planMedical, Dental, Vision, Short-term and Long-term disability benefits, AD&D401(k) savings plan with company matchPaid Time Off to Include Holidays, Vacation Time, and Sick TimePaid Family & Paternity LeaveLife InsuranceBusiness Travel Accident InsuranceAll employees receive access to LinkedIn LearningEmployee Referral ProgramAdoption Assistance ProgramEmployee Assistance ProgramHealth and Wellness Program and IncentivesEmployee DiscountsEmployee Resource Groups