Receptionist

Receptionist - Milbank Law FirmSalary: $28-$30/hourRapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You'll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it's a meaningful career.Job SummaryThe Receptionist will be responsible for engaging all clients, guests, vendors, and employees entering the reception center. They will display an energetic, friendly, and approachable demeanor at all times.Essential Duties and Responsibilities:Providing a warm welcome to visitors and employees with a 5-star approachRegistering visitors and contact hosts upon arrivalEscorting visitors to the Client Floor, personalizing the interaction along the wayOffer warm and welcoming communication by phone, to our internal and external guests and assist with any special requests and will provide the highest level of customer careHandling simple meeting room bookings, utilizing the reservation system, and focusing on the strategic assignment of meeting space to maximize utilization.Take phone, online and walk-up reservations, answering inquiries about services, availability, and pricing, and maintaining accurate records of all bookings.Manage calls, field questions and respond to customers thoughtfully and independently. Exercise good judgment and a strong intuition to anticipate the needs of each customer.Gaining an understanding of the client culture, key areas of activity and creating "transparency" by serving as an extension of the clientHaving a thorough understanding of the Firm's emergency procedures and being prepared to carry out designated tasks in the event of a fire or other emergencyQualifications:High School diploma required2 years' experience in a corporate receptionist role preferred.Possess exceptional attention to detail and strong communication skills (both written and verbal)Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USACompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Associates in Rapport are offered many fantastic benefits including medical, dental, vision, life insurance/AD, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts (FSAs), paid parental leave, personal leave.