Field Service Technician

Field Service TechnicianAt Bloom Energy, our vision for a world powered by clean, reliable, and affordable energy is more than just a dream—we're making it reality. For over two decades, we've been at the forefront of the global energy transition, pioneering solutions that empower critical industries to thrive in a rapidly digitizing, energy-intensive world. From revolutionizing power for AI-driven data centers to ensuring resilience for hospitals, electric grids, manufacturing facilities, and utilities, our solid oxide fuel cell (SOFC) and solid oxide electrolyzer (SOEC) technologies are redefining what's possible by delivering energy abundance for all. With more than 30,000 fuel cell modules deployed worldwide, we are the trusted partner for Fortune 100 companies and innovators alike. Our cutting-edge solutions enable unparalleled "time-to-power" capabilities, reliability, and sustainability, ensuring our customers remain ahead in a world where soaring energy demand and intensifying energy scarcity are rapidly becoming the new norm.At Bloom, we thrive on collaboration, bold thinking, and relentless innovation. We believe that, together, we can create a brighter, more sustainable future while tackling the most pressing challenges of the 21st century.Bloom Energy, a solid oxide fuel cell company, is looking for a Field Service Technician to join its world-class team. This individual should be a dynamic professional who is looking for a rewarding future in one of today's most exciting technologies.Location: Remote Field Office - covering locations in Northern California (San Francisco/South Bay Area)Role and Responsibilities:Provide fuel cell service during field visit dispatchesOperate a service vehicle safelyCreate daily workflows for oneself from a list of scheduled tasks (regularly assigned to work autonomously)Manage on-site preventative maintenance, repair, test, and diagnostic tasksFollow company procedures and protocolsDiagnose errors or technical problems and determine/implement proper solutionsCooperate with a technical team and share information across the organizationComprehend and follow customer access requirementsMaintain service vehicle and spare part inventoryMaintain/build positive relationships with customersProduce timely and detailed service reports as requiredOther responsibilities as assignedRequired to reside within the Service DistrictTraining: Two initial training sessions of up to four weeks each in Sunnyvale, CAEducation and Experience:High school diploma & 6 years' experience in electrical, process controls, or electro-mechanical fields;- Or –Technical diploma, Journeymen Certification, Electrician Certification in a technical field and relevant industry experience of 4 years (electrician, electronics technician, field service, technician, test engineer, etc.)- Or –5 years or more relevant experience in commercial electrical, combined with electrical-related military experience (eg. Navy Nuclear Electronics/Electrical Technician, or other technical position, military certified electrician or technician, Gas Turbine Electrician)Skills and Experience:Strong electrical troubleshooting/diagnostic skills requiredFamiliar with safety standards, especially those related to electrical work (OSHA & NFPA 70E)Prior experience as an electrician or electrical technician working with any of the following technologies: three-phase systems, uninterruptible power supplies, electrical generation and distribution systems, power electronics, automatic transfer switches, and microprocessor based control platformsExperience with various electrical/electronic test and measurement equipmentAble to read and interpret electrical single line diagrams and blueprintsExperience with performing equipment maintenance in accordance with ANSI/NETA standards for Electrical PowerMechanical system aptitude, to include troubleshooting/repair skillsHighly motivated and able to work autonomouslyDemonstrates sound judgment in the resolution of complex problemsTeam player who exhibits a high level of integrity and professionalismCommunicates written and verbal English effectivelyAble to execute against written and verbal procedures and sequenced work instructionsAble to regularly handle equipment up to 50lbs., occasionally may lift up to 70 lbs.Able to reach, squat, bend, and twist during the work dayAble to use a ladder or stepstool regularlyAble to facilitate 24X7 on-call dutyAble to facilitate shift work as neededAble to regularly work alternative schedules (one week/month of Wednesday-Sunday, for example)Able to regularly support overtime to achieve quarterly goalsAble to regularly travel (drive) throughout a large Service District (e.g. "Southern California District")Able to travel occasionally to other US and international destinationsAble to maintain a driving record in good standingSalary Ranges: $28.02 - $40.32