Account Manager

Account Manager

Account Manager Duration: Direct Hire/Permanent Compensation: $30 - $34 per hour plus quarterly bonus eligibility Location: Onsite in SW Portland, OR Hours: M-F, Full-Time Benefits: Company paid medical, dental and vision, 401K with match, PTO and holidays, tuition assistance

About the Role: LHH Recruitment is partnering with a growing e-commerce company to hire an Account Manager to join their team. This is a newly added position created due to continued growth and expansion.

The Account Manager will manage assigned customer and vendor relationships and programs. This role works closely with Sales as well as Logistics Operations, Warehouse Operations, Purchasing, Marketing, Finance, IT, and other internal teams.

The ideal candidate is highly organized, detail-oriented, comfortable managing multiple priorities, and enjoys working in a collaborative environment.

What You'll Do

• Manage multiple customer accounts, projects, priorities, meetings, and deadlines simultaneously
• Manage assigned customer and vendor relationships and programs
• Learn the unique systems, portals, requirements, processes, and contacts associated with assigned customers
• Maintain accurate product information, pricing, promotions, and account data
• Coordinate information and activities across Sales, Logistics Operations, Warehouse Operations, Purchasing, Marketing, Finance, IT, and other teams
• Support products throughout their lifecycle, including initial load-in, active sales cycles, promotions, discontinued products, and closeouts
• Help ensure customer and product information remains accurate and up to date

What We're Looking For

• 2+ years of experience managing B2B customer or vendor relationships, programs, projects, or related operational activities, preferably within an e-commerce environment
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Excellent attention to detail, particularly when working with product information, pricing, promotions, and account data
• Ability to work effectively across multiple departments and teams
• Comfortable learning different customer systems, portals, processes, and requirements
• Experience with an ERP system and MS Office products
• Experience using e-commerce portals such as Amazon Seller Central or similar
• Comfortable working in a highly collaborative, office-based environment
• High School Diploma or equivalent required; Bachelors Degree preferred