Chief Operating Officer

The Chief Operating Officer (COO) is responsible for providing strategic leadership and oversight of all operational activities to ensure the efficient and effective delivery of high-quality cancer care services across multiple clinic locations. This position requires strong operational expertise, leadership skills, and the ability to drive organizational growth and performance while maintaining a patient-centered focus.

Roles & Responsibilities

• Provide strategic direction and leadership to the operational teams across all clinic locations.
• Develop and implement strategic plans, policies, and procedures to optimize clinic operations, enhance patient care delivery, and achieve organizational goals and objectives.
• Collaborate with clinic leadership to assess patient needs, identify service gaps, and develop initiatives to enhance patient access, satisfaction, and outcomes.
• Foster a culture of collaboration, innovation, and continuous improvement among staff, encouraging teamwork, creativity, and excellence in performance.
• Build and maintain strong relationships with internal and external stakeholders, including physicians, staff, patients, healthcare partners, and community organizations.
• Ensure compliance with regulatory requirements, accreditation standards, and industry best practices, implementing policies and procedures to mitigate risks and maintain regulatory compliance.
• Lead change management initiatives and organizational development efforts to support growth, expansion, and strategic initiatives.
• Other related duties as assigned.

Supervisory Responsibilities

• Oversees projects and assignments throughout Medical and Radiation daily operations.
• Conducts performance evaluations that are timely and constructive

Qualifications and Skills

• Excellent management and supervisory skills.
• Excellent analytical and organizational skills.
• Excellent written and verbal communication skills.
• Proficient in database and accounting computer application systems.
• Proficient in Microsoft Office Suite or related software.

Education and Experience

• Master’s degree in healthcare administration, business administration, or related field required.
• Five to ten years of senior leadership experience in healthcare operations, preferably in oncology or a related field.
• Knowledge of healthcare regulations, compliance requirements, and accreditation standards with the ability to ensure compliance and mitigate risks.
• Proficiency in healthcare technology systems and software applications.

Working Conditions

• Work primarily in an office setting, with occasional travel between clinic locations.
• Work in a controlled office environment with minimal safety/health hazards.

Physical Requirements

• Position is primarily sedentary with frequent sitting, occasional walking, occasional lifting (waist level) from floor, bending, and frequent near vision use for reading and computer use.
• May involve exposure to blood borne pathogens, chemotherapy agents, and other hazardous materials.
• Prolonged periods of standing, walking, and computer use may be required.

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