Program Technician

Job Description and Duties

THE EL SEGUNDO CHILDREN’S RESIDENTIAL REGIONAL OFFICE IS RECRUITING FOR A PERMANENT, FULL-TIME PROGRAM TECHNICIAN. POSITION IS LOCATED IN EL SEGUNDO, CA.

Under close supervision of the Office Services Supervisor or Licensing Program Manager II (also known as the Regional Manager), the Program Technician (PT) performs program specialist work involving the operation of a licensing Regional Office. The PT reviews and/or processes forms and files of a semitechnical nature associated with specialized departmental program.

The PT must be able to work in a team setting, have good interpersonal communication skills and work under pressure. The PT will deal with various regional office staff as well as representatives from other agencies and public contacts.

Failure to exercise judgment on sensitive information could result in delays of legal and administrative actions.

The Department of Social Services does not participate in E-Verify for employment authorization purposes. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.

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Working Conditions

Please note: Regular commute is not compensable.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application to be considered for this position. Applications submitted without an SOQ may be disqualified for this position.

Do not include any confidential information in any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

1. Std. 678 Application - All interested applicants are required to include the position number and job control number on the STD 678 Examination/Employment Application in the Job Title section.

2. Statement of Qualifications (SOQ) - Applicants must submit an SOQ for this position. The SOQ should be no longer than two pages, single spaced and in 12-point font. Please provide a narrative discussion of how your education, training, experience, and skills best qualify you for this position. A notation or reference to other materials such as resumes or applications will not be considered and will not substitute for the SOQ. Applications will be screened and only the most qualified will be selected for interview.

3. Applications received without the SOQ addressing each of the stated areas will not be considered. Applications will be screened and only the most qualified will be selected for interview.

4. Education Records - If you are using education to meet the minimum qualifications, you must include your unofficial transcripts for verification with your application. If selected, you may be required to provide official transcripts at the time of hire.

5. Fingerprint Clearance - Subject to fingerprinting and criminal record clearance by the Department of Justice and Federal Bureau of Investigation.

You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is inaccurate or incomplete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to work independently and as part of a team, exercise good judgment, communicate effectively and clearly, both verbally and in writing.

Benefits

There are many benefits to joining our team! The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program.

TRANSPORTATION REIMBURSEMENT

• Public transit (mass transit) passes.

o 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).

o 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.

• Vanpool drivers and riders

o 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.

Click here to view all the attractive benefits available to state employees! Benefit information can be found on the CalHR website and the CalPERS website.

Personal Leave Program (PLP) 2025

Personal Leave Program (PLP) 2025 - Salaries do not reflect reductions from the Personal Leave Program, please see the applicable Memorandum of Understanding (MOU) for additional information on the length and percentage of reductions.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - (SOQ) Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.