Human Resources Manager

Benefits: Health insurance Paid time off 401(k) SERVPRO Team Warnecki | Alexandria, VA Location: Alexandria, VA Employment Type: Full-Time | In-Office Schedule: Monday–Friday | 8:00 AM–5:00 PM Are You an HR Professional Who Loves People, Problem-Solving, and Making Things Better? Do you enjoy supporting employees, improving processes, and creating an organized, positive workplace? Are you someone who takes initiative, finds solutions, and knows how to balance employee needs with business priorities? We're looking for an experienced, motivated, and detail-oriented Human Resources Manager to lead our day-to-day HR operations and support our growing team. At SERVPRO Team Warnecki, our employees are the foundation of our success. From field technicians and project managers to administrative teams and leadership, our HR department plays an essential role in keeping our people supported, our operations organized, and our company moving forward. This is a hands‑on position for someone who enjoys wearing multiple hats, building relationships, solving problems, and taking ownership of their work. We're looking for more than someone who maintains HR processes. We want someone who helps make them better. What We Offer: Competitive compensation Employee benefits Professional development opportunities Opportunities for career growth Collaborative, team-oriented environment Opportunity to work closely with company leadership Ability to make a meaningful impact on employees and company operations What You'll Be Doing As our Human Resources Manager, you'll oversee daily HR functions while partnering with leadership and department managers to support employees, maintain compliance, and improve operational efficiency. Human Resources & Employee Relations Serve as a primary point of contact for employee questions, concerns, and HR‑related matters. Guide managers and employees on company policies, procedures, and workplace expectations. Support employee relations, conflict resolution, investigations, and disciplinary processes. Coordinate performance evaluations, performance improvement plans, and employee development initiatives. Maintain accurate employee records, personnel files, and HR documentation. Assist leadership with organizational planning, employee engagement, and retention efforts. Recruitment, Hiring & Onboarding Manage recruitment activities, including job postings, applicant tracking, interview coordination, and candidate communication. Partner with hiring managers to identify staffing needs and support hiring decisions. Coordinate pre‑employment requirements, offer letters, and new‑hire documentation. Oversee employee onboarding, orientation, and HR system enrollment. Support employee transfers, promotions, compensation changes, and offboarding. Continuously improve hiring and onboarding processes. Payroll, Benefits & HR Systems Oversee payroll administration to ensure accurate and timely processing. Review employee timecards, attendance, PTO, commissions, bonuses, reimbursements, and payroll adjustments. Research and resolve payroll discrepancies and employee inquiries. Maintain employee information and records within ADP and other company systems. Coordinate employee benefits enrollment, changes, and related communications. Work with benefits providers and vendors to resolve issues and maintain accurate records. Compliance & HR Administration Maintain HR practices and documentation consistent with applicable federal, state, and local employment laws. Manage employee records, required forms, and compliance documentation. Support workers' compensation administration and workplace safety initiatives. Maintain and update employee handbooks, policies, procedures, and HR forms. Coordinate required training, certifications, and compliance-related activities. Assist with audits, reporting, and recordkeeping requirements. Process Improvement & Operational Support Identify opportunities to simplify, standardize, and improve HR processes. Develop and maintain standard operating procedures (SOPs), checklists, trackers, and HR resources. Use Microsoft 365, ADP, and other systems to improve efficiency and reduce manual work. Create reports and dashboards to track HR activities, workforce information, and operational performance. Support company‑wide projects and collaborate with department managers. Help establish clear processes, accountability, and consistent communication across departments. What We're Looking For Required Qualifications Previous professional experience in Human Resources, People Operations, or a related role. Strong knowledge of HR practices, employee relations, payroll, and employment compliance. Experience using HRIS or payroll platforms, preferably ADP. Proficiency in Microsoft Office, particularly Excel, Outlook, and Word. Excellent organizational skills and strong attention to detail. Strong written and verbal communication skills. Ability to handle confidential and sensitive information with professionalism and discretion. Ability to manage multiple responsibilities, prioritize deadlines, and work independently. Strong problem‑solving skills and the ability to exercise sound judgment. Comfortable working in a fast‑paced environment and adapting to changing priorities. Preferred Qualifications Associate's or bachelor's degree in Human Resources, Business Administration, or a related field. Experience supporting HR operations across multiple departments or locations. Experience with payroll processing, benefits administration, and HR compliance. Familiarity with Microsoft 365 tools, including SharePoint, Forms, Planner, and Power Automate. Experience creating HR procedures, reports, dashboards, or process improvements. SHRM-CP, PHR, or other relevant HR certification. Experience in construction, restoration, or a service-based industry. Bilingual English/Spanish communication skills. You’ll Be a Great Fit If You… Are a people person: You genuinely enjoy helping employees and building positive working relationships. Take ownership: You follow through, stay accountable, and don't need constant supervision. Are a problem‑solver: You investigate issues, identify solutions, and aren't afraid to ask questions. Love organization: You enjoy creating structure, maintaining accurate records, and keeping things on track. Think proactively: You anticipate needs and address problems before they become bigger issues. Are comfortable with technology: You enjoy learning systems and finding ways to make work more efficient. Balance empathy with accountability: You understand the importance of supporting employees while maintaining company standards. Want to make an impact: You take pride in improving the workplace and contributing to the company's success. At SERVPRO Team Warnecki, you'll have the opportunity to contribute to employee success, support company operations, and help build a stronger workplace. Each SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever. #J-18808-Ljbffr Servpro