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Service Advisor for Tracy VW

Gill Automotive Group

Job Opportunity At Tracy Volkswagen

Tracy Volkswagen is looking for dynamic, energetic, career-oriented professionals who are masters of customer service excellence and love working with people in a fast-paced and challenging environment.

We are offering an opportunity for a rewarding career!

We offer:

  • Highly competitive compensation
  • Paid training and development
  • Medical, Vision and Dental Benefits
  • 401(k) with company match
  • Employee appreciation lunches
  • Employee bonus for referrals
  • Employee discounts
  • Excellent culture
  • Room for growth

Responsibilities:

  • Greet customers promptly in a friendly manner
  • Obtain customer and vehicle information
  • Provide excellent customer service to all customers
  • Clearly document all vehicle symptoms as described by the customer
  • Review all current and future vehicle service needs & recommendations with every customer
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Ensure all services and repairs have been properly authorized and documented within the Bureau of Automotive Repairs regulations and requirements.
  • Explain all completed work and charges to customers

Requirements:

  • Proven record of achieving exceptional Customer Satisfaction
  • Previous customer service experience
  • Highly skilled in multi-tasking and personal organization
  • Above average energy level
  • A desire for a long term career with a growing organization
  • Personal and professional integrity

If you possess all of these characteristics, and you are ready for a career that leads to personal success and financial security, please submit your resume for immediate consideration.

Gill Automotive Group is an equal-opportunity employer. Background and drug screen required for employment.

Vacancy posted 17 hours ago
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