Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Lead (GEL)

$15 per hour

McDonald's

McDonald's Franchise Opportunity

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Benefits:

A job as a Guest Experience Leader at a McDonald's Franchise owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include:

  • Competitive pay starting at $15/hr
  • Training and advancement opportunities
  • Medical, dental and vision coverage
  • Employee discount on days off and free meals while working
  • Paid time off up to 40 hours per year
  • Unpaid Leaves of Absence
  • Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
  • Tuition reimbursement up to $3,000 per year
  • Discount programs
  • Free uniforms
  • Flexible Scheduling
  • Monthly incentives
  • Referral program per person no limit

McDonald's can take you anywhere, and give you the benefits you need for your life while doing so!

Description:

McDonald's Works for Me!

I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me.

The Job for Me Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me Our people want to say YES to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in.

The Place for Me From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills.

We are committed to being America's best first job. Let's talk. Make your move.

See a day in the life of a Guest Experience Lead at McDonald's

Requirements:

All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. For job openings on your schedule - part time or full time - give us a try. You must be 16 years of age or older to work as a Crew Member at McDonald's, unless you are 14/15 and have a valid school issued work permit.

We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by:

  • Greeting guests and communicating with them while ordering
  • Offering help with using the ordering kiosks
  • Offering assistance to those in need of some extra hands
  • Checking with them once they have their food to make sure they're satisfied, or to see if they need anything else
  • Ensuring kids receive a kid treat
  • Handling any concerns
  • Communicating with the restaurant team to provide feedback and recommendations

This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

McDonald's
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Guest Experience Lead (GEL) in Hines, IL vacancy
  • $16.2 per hour

     ...serving delicious food and creating feel-good moments with our guests. Does this sound like you? You\'ll fit right in. The Place...  ...Let\'s talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald\'s Responsibilities Greeting guests and communicating... 
    Suggested
    Local area

    McDonald's Corporation

    Chicago, IL
    2 days ago
  •  ...McDonald's - - Responsibilities: Greet guests and communicate with them while ordering; Assist guests with using ordering kiosks; Provide help to those in need of extra hands; Ensure guests are satisfied with their food and service; Assist with kids treats and resolve... 
    Suggested

    McDonald's

    Glen Ellyn, IL
    2 days ago
  •  ...of a single Panda Express store, including hiring, directing associates, and achieving financial goals to ensure exceptional guest experiences. We offer an 8+ week leadership training program and a generous benefits package. This role provides opportunities for growth... 
    Suggested

    Panda Restaurant Group

    Riverside, IL
    4 days ago
  •  ...operation of a single Panda Express store, hire and direct associates, and drive financial results while delivering exceptional guest experiences. We provide an 8-week (or longer) leadership training program, paid training, mentorship, and a comprehensive benefits package... 
    Suggested

    Panda Restaurant Group

    La Grange, IL
    2 days ago
  • $16.25 - $18.47 per hour

     ...Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU....  ...This role is vital to the guest experience because you'll: Lead the experience: Check in with guests and make sure they are enjoying... 
    Suggested
    Flexible hours
    Shift work

    McDonald's

    Berwyn, IL
    3 days ago
  •  ...17 Lake Street - Oak Park, IL 60301 Salary Range: $15.50 - $17.00 Hourly The role of a Guest Service Associate (GSA) is the first and last impression of the guest's entire experience, so it is important to always maintain a cheerful and positive attitude. A Guest Service... 
    Hourly pay

    Anchor Point Management Group

    Oak Park, IL
    1 day ago
  • Anchor Point Management Group in Oak Park, IL is hiring a Guest Service Associate (GSA) to provide exceptional customer service and...  ...The ideal candidate has a high school diploma or GED, with prior experience preferred. Responsibilities encompass managing guest... 

    Anchor Point Management Group

    Oak Park, IL
    1 day ago
  •  ...Arc'teryx Limited in Chicago, Illinois is looking for a passionate Store Lead to guide the store's leadership team and ensure an exceptional guest experience. You will work closely with the Assistant and Store Manager to coach and support your team of Product Guides while... 

    Arc'teryx

    Chicago, IL
    4 days ago
  • Chick-fil-A Melrose Park is seeking a Shift Leader to guide a fast-paced restaurant team, ensuring top-tier guest experiences and smooth shift operations. You will coach Team Members, coordinate with other shift leaders, and uphold food safety standards while maintaining... 
    Shift work

    Workstream

    Melrose Park, IL
    4 days ago
  • Newell Brands in Illinois is seeking a Retail Store Manager to lead a high-performing team and uphold our brand values. You will...  ...planning and execution. You will focus on delivering an exceptional guest experience, maximizing sales through product knowledge and selling... 

    Newell Brands

    Western Springs, IL
    4 days ago
  • lululemon in Chicago is seeking a Guest Experience Lead to ensure a quality in-store experience for every guest, delivering technical product education and leading floor operations as part of the store leadership team. The role drives store performance, participates in... 

    lululemon

    Chicago, IL
    2 days ago
  • A leading indoor adventure park chain is seeking a Site Manager in Chicago, Illinois. The...  ...service skills and prior supervisory experience. You will be responsible for the park's...  ...helping to provide memorable experiences for guests. This position is a great opportunity... 

    Urban Air Adventure Parks

    Chicago, IL
    3 days ago
  • A leading amenities management company in Chicago is seeking a Regional Director to oversee...  ...leadership and customer service skills, experience in operations management, and the...  ...leading the team, and ensuring excellent guest experiences. This role is an excellent opportunity... 
    Part time
    Flexible hours

    Arch Amenities Group

    Chicago, IL
    1 day ago
  • $22.8 - $26.2 per hour

    Arc'teryx Equipment in Chicago is looking for a Store Leader to guide a team of Product Guides and enhance the guest experience. You will engage with all areas of the retail operation and be inspired by outdoor experiences. Ideal candidates will have leadership experience... 
    Hourly pay

    Arc'teryx Equipment

    Chicago, IL
    1 day ago
  •  ...an Assistant Manager. This role involves leading the restaurant daily, working alongside...  ...General Manager, and overseeing sales, guest satisfaction, restaurant cleanliness, and...  ...have a minimum of two years of supervisory experience in the quick service industry and... 
    Full time

    Checkers & Rally’s Drive-In Restaurants

    Chicago, IL
    1 day ago
  • $24 - $27.61 per hour

     ...functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being...  ...growth-focused environment for our people. Job Summary The Guest Experience Lead is responsible for ensuring all guests (i.e., customers)... 
    Minimum wage
    Part time
    Shift work
    Night shift
    Weekend work
    Day shift
    Afternoon shift
    Early shift

    lululemon

    Chicago, IL
    2 days ago
  • $24 - $27.61 per hour

     ...functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being...  ...growth-focused environment for our people. Job Summary The Guest Experience Lead is responsible for ensuring all guests (i.e., customers)... 
    Minimum wage
    Part time
    Local area
    Immediate start
    Shift work
    Night shift
    Weekend work
    Day shift
    Afternoon shift
    Early shift

    Lululemon Athletica

    Chicago, IL
    3 days ago
  • Mcdermottlaw in Chicago is looking for a Guest Experience & Hospitality Supervisor to oversee the front office and conference center operations. You will ensure a seamless experience for clients while supervising hospitality staff and managing service excellence. The ideal... 
    Full time

    Mcdermottlaw

    Chicago, IL
    1 day ago
  •  ...to develop a dedicated team of individuals who deliver great guest experiences and profitable top line sales.Restaurant General Manager is responsible...  ...management, assistant general manager, gm, agm, crew lead, shift lead, supervisor is important to success at this job.... 
    Full time
    Shift work
    Weekend work
    Weekday work

    ZippyApp - Recruitment Marketing

    Morton Grove, IL
    1 day ago
  •  ...lululemon in Rosemont, IL is seeking an Assistant Manager, Guest Experience who leads from the floor, develops a diverse team, and ensures guests receive a standout experience aligned with our values. You will coach teammates, participate in hiring, manage performance... 

    lululemon

    Rosemont, IL
    1 day ago
  •  ...Chicago/Downtown The Loop is hiring a Front Desk Agent to welcome guests, manage check-in/out, and handle inquiries, ensuring a...  ...focus on hospitality excellence. Prior front desk or luxury hotel experience is preferred, and strong English communication is essential. Training... 
    Night shift
    Day shift
    Afternoon shift

    Hyatt Hotels Corporation

    Chicago, IL
    2 days ago
  •  ...Chicago is seeking an Assistant Manager - Front Office to supervise Guest Reception, Guest Service Ambassadors, Concierge and related...  .... Two years of Front Office/Front of House management experience in a luxury hotel is required; a four-year degree is preferred.... 

    Langham-Hote

    Chicago, IL
    4 days ago
  • $21 per hour

     ...hiring a Shop Leader for their Chicago location, where you'll be responsible for managing operations and leading a team to ensure an exceptional guest experience. The ideal candidate will have leadership experience, a positive attitude, and a passion for service. This... 
    Hourly pay

    callyourmotherdeli

    Chicago, IL
    3 days ago
  •  ...retail company is seeking an Assistant Store Manager in Lombard, Illinois. This role requires prior retail and management experience, focusing on guest services and supporting store operations. Responsibilities include maximizing sales, managing staff, and inventory... 

    Spencer's

    Lombard, IL
    1 day ago
  •  ...Chicago Central Loop. This role is pivotal in ensuring exceptional guest experiences while managing daily operations. The ideal candidate should...  ...hospitality management and effective communication skills to lead the team. Responsibilities include coaching staff, ensuring... 

    Aimbridge Hospitality LLC

    Chicago, IL
    4 days ago
  •  ...seeking an experienced Restaurant Manager to oversee daily operations, elevate guest experiences, and uphold the brand’s premium service standards in a bustling upscale setting. You will lead and develop a high-performing team, manage financials, and ensure compliance... 

    Mastro's Restaurants

    Chicago, IL
    2 days ago
  • Museum of Ice Cream is seeking a Show & Service Lead Ambassador to guide guest interactions and show operations. You will manage ticketing, retail...  ..., and staff roles while ensuring a safe, engaging guest experience aligned with brand standards. Lead by example in training... 
    Weekend work
    Afternoon shift

    Museum-of-Ice-Cream

    Chicago, IL
    9 hours ago
  • BENCHMARK in Chicago is looking for an Assistant Front Office Manager to lead the Front Office operations and help create memorable guest experiences. The ideal candidate will assist in developing a dedicated team and ensure smooth day-to-day operations while the Front... 

    BENCHMARK

    Chicago, IL
    3 days ago
  • A wellness spa in Chicago is seeking a Floor Leader to enhance guest experiences, foster team motivation, and uphold operational standards. This role involves managing daily operations, collaborating with management on strategies, and maintaining a positive environment... 

    Milkandhoneyspa

    Chicago, IL
    2 days ago
  • Soho House Chicago is seeking a Server Captain to supervise service during shifts and events, and to elevate the dining experience while ensuring guest satisfaction and adherence to Soho House Standards. The role requires 3+ years of leadership in fast-paced dining,... 
    Shift work
    Weekend work

    Soho House & Co

    Chicago, IL
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Lead (GEL). Be the first to apply!