Retail Management

Retail ManagementAce Hardware is seeking a qualified retail managers including store manager, operations manager and assistant manager to be responsible for ensuring that associates provide exceptional customer service, while achieving sales goals. This includes ensuring customer satisfaction, driving sales, building sales skills and product knowledge. An effective manager maximizes productivity and profitability by balancing sales and expenses, identifying sales opportunities and setting customer service standards. They demonstrate knowledge of the store's purpose and goals and have the skills to help associates achieve those goals.Major Responsibilities:Train, coach and develop associates using our S.A.L.E.S. process.Implement the marketing strategy to include in-store promotions, local and national advertising and events, visual merchandising and a high level of housekeepingResolve customer and employee issues in a timely and satisfactory mannerLead associate team to meet and exceed store goalsBe proficient in all store technology including POS systemDevelop ideas to increase store traffic, implement and execute those ideas at retailMonitor daily cash reports, employee scheduling, progressive discipline, product ordering, inventory management and operational efficienciesMinimum Requirements:Posses a vast product knowledge of hardware related products along with a willingness to learnMinimum of 5 years retail management experienceStrong leadership and analytical skillsSuperior customer service skillsExcellent verbal and written communication skills with the ability to communicate clearly and effectively in all situationsStrong problem-solving and organizational skillsAbility to lead and develop othersAble to handle multiple projects and task with a high attention to detailKnowledge of retail computer systems, MS Word and Excel a plusAbility and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the businessPhysical Requirements:Ability to stand for an extended period of time and lift up to 40 lbs.Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forthAce goes beyond hardware: build a future, a purpose, and a community with us. Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment.At Ace you have the opportunity to grow with the company in a fun and active work environment.