ServiceNow Platform Architect

Full-time

Northern Base

Hiring Alert | ServiceNow Platform Architect

Location: Cincinnati, OH (Remote)

Employment Type: Full-Time

Experience Required: 10 15 Years

Visa Type: USC / GC Only

Must-Have Skills:

ServiceNow Platform Architecture
ServiceNow Technical Architecture
ServiceNow Platform Strategy & Roadmapping
ServiceNow ITSM
ServiceNow ITOM / CSM / HRSD / SecOps
CMDB & CSDM
ServiceNow Application Development Patterns
ServiceNow Integration Architecture
ServiceNow Security Model
ServiceNow Instance Lifecycle Management
Solution Design & Architecture
Enterprise Architecture
Technical Governance
Platform Governance
Technical Debt Remediation
Platform Health & Performance
Risk Management & Mitigation
Workflow Adoption & Optimization
Business-to-Technology Alignment
Stakeholder Management
Executive / C-Suite Engagement
Architectural Reviews & Solution Design Reviews
ServiceNow AI Strategy
Now Assist & Agentic AI
Strong Problem-Solving & Communication Skills

Preferred Experience:

10+ years of experience in ServiceNow and enterprise technology architecture
Proven experience serving as a trusted architectural advisor to enterprise customers
Experience designing scalable, secure, high-performing ServiceNow architectures
Strong ability to translate business objectives into ServiceNow platform strategies and architectural decisions
Experience developing and maintaining ServiceNow platform and product roadmaps
Deep expertise in ITSM with strong knowledge of at least one additional ServiceNow workflow such as ITOM, CSM, HRSD, or SecOps
Experience establishing technical governance frameworks and maintaining long-term platform health
Experience analyzing ServiceNow platform health reports and developing remediation strategies
Strong experience identifying and mitigating architectural, technical, security, and platform risks
Experience conducting architecture reviews, executive workshops, and stakeholder engagements
Strong understanding of ServiceNow data models including CMDB and CSDM
Experience with ServiceNow integrations, security architecture, and instance lifecycle management
Knowledge of TOGAF and enterprise architecture principles
Experience advising customers on ServiceNow AI capabilities and aligning AI adoption with business outcomes
Ability to communicate complex architecture, risks, and technical decisions to both technical teams and C-level executives

Certifications:

Required:

ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified Implementation Specialist (CIS) At Least One

Preferred / Expected:

ArchX Advanced Architecture
Certified Technical Architect (CTA) In Pursuit or Completed
Now Assist Essentials
Now Assist Executive Micro-Certification
Agentic AI Executive Micro-Certification

Tech Stack:

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Vacancy posted 2 days ago

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