Cashier

Cashier

Green Fields Market - Greenfield, MA 01301

Overview

Level Entry Position Type Part Time Job Shift Any Category Retail

Description

JOB SUMMARY: Responsible for accurately ringing the sales of goods stocked and produced by the market into our Point-of-Sale cash registers. Provide excellent customer service to members and the general public, including collection of payments, assistance in finding products, and sharing knowledge of Co-op services and programs.

ESSENTIAL JOB FUNCTIONS:

CASHIER:

• Check out customer purchases efficiently and accurately following all established procedures. Be accountable for all payments taken for goods and services.
• Be punctual in arriving for shifts, returning from breaks, opening register lanes and relieving cashiers.
• Follow routines for each shift, including opening and closing duties.
• Bag groceries with care and good sense.
• Keep busy during down-times from cashiering by taking on cleaning tasks, stocking supplies, fronting shelves, etc, while maintaining awareness of customer's needs.

CUSTOMER SERVICE AND TEAM WORK:

• Greeting and thanking each customer; offering assistance; accompanying customer to locate product and answering inquiries.
• Knowledge of products sold in the store -- where located, unusual out-of-stocks, featured sales of the month, new products, etc.
• Competence in helping dissatisfied and/or angry customers; clear understanding of refund and replacement practices.
• Attend department and all-staff meetings regularly.
• Agree to flexibility in covering fellow cashier's shifts, schedule changes.
• Be vigilant and proactive about store maintenance (e.g., attend to spills immediately).
• Maintain honest, direct, and respectful communications with co-workers and managers.
• Direct customer and/or staff concerns to appropriate department staff or management.

Qualifications

ESSENTIAL REQUIREMENTS FOR ALL JOBS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Daily Physical Demands Include the ability to sit or stand, use hands to finger, handle, feel and/or reach with hands and arm, walk, climb, or balance and stoop, ability to lift and move, tal k or hear, and lift at least fifty pounds. Vision ability requirements include abilities for close vision, distance vision, peripheral vision and depth perception.

QUALIFICATIONS:

• Manual dexterity.
• Computer literacy.
• Arithmetic skills.
• Accuracy and have meticulous attention to detail.
• Demonstrated success as team player.
• Knowledge and/or demonstrated interest in natural foods, nutrition, and the principles of cooperatives.
• Experience and interest in exceptional customer service.
• Ability to project a consistent friendly, helpful, and focused demeanor.