Air Logistics Gateway Operations Specialist

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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An Air Logistics Gateway Operations Specialist is responsible for managing and coordinating air freight shipments at gateway locations, ensuring smooth import and export operations. The role focuses on shipment processing, documentation, and compliance while maintaining efficient communication between carriers, warehouses, and customers to meet delivery timelines and service standards.

5 Day work week. Processing of MAWB consolidations, responsible for set trade-lanes encompassing all aspects of the ATA process. Preferably operational experience in the air freight industry including but not limited to prior experience with warehousing/ airline/ GHA/ freight forwarder Air Export Gateway operations.

How you create impact

• Provide excellent customer service and on-going commitment to quality and data integrity

• Prepare, handle and process documentation needed for air export consolidations

• Interact and collaborate closely with the air export departments in the region

• Arrange bookings with carriers; optimize cargo consolidations

• Ensure timely processing and delivery to the airport; constant communication with the warehouse team and truck dispatch during the consolidation process

• Track & trace shipments; monitor vendor performance; address and resolve service irregularities

• Contribute to maintaining strong relationships with vendors and internal customers

• Maintain compliance standards at all times, including internal policies and procedures, external government regulations and customer requirements

• Meet key performance indicators (KPIs) to support department, branch, product and company goals

• Responsible for daily updating and monitoring of reporting tools

• Understand department process flow, constantly looking for areas of improved efficiency

• Support pricing team on rate quotes

• Perform other duties as assigned

• Adherence to internal healthcare guidelines, procedures and minimum requirements as defined in Global Quality

• Ensure training compliance as per defined training matrix (yourself + team, as applicable).

• Maintain basic GxP awareness (requirements and applicable guidelines, e.g.. WHO GSDP, EU, GDP, etc.)

• Coordinating and supporting of quality matters related to KN's Products SecureChain and Semicon.

What we would like you to bring

• Excellent communication skills (verbal and written); communicates clearly and concisely to obtain positive results

• Effective interpersonal skills, including proven abilities to listen, comprehend.

• Pro-active; strong planning and organizational skills

• Ability to be profit conscious

• Ability to work independently as well as part of a team

• Ability to establish priorities and accomplish multiple tasks

• Ability to work with demanding deadlines

• Must be detail oriented, thorough and accurate and have the ability to efficiently solve problems; proven analytical skills

• Proficient computer skills (solid data entry with high accuracy rate, email, internet, excel, word, etc.)

• Good knowledge of international geography including countries, major cities

• Solid knowledge of export procedures/documentation, Pharma, Aerospace, Automotive, Semicon etc. is a plus

This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship.

What's in it for you

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The hourly wage range for this position is between $27.00 and $32.00 an hour. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-SB1

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Artificial Intelligence (AI) tools may be used to assist in specific process [e.g., screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at View phone number on click.appcast.io during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: View email address on click.appcast.io with the nature of your request. We will answer your inquiry within 24 hours.