TSG Support Technician with Driving

TSG Support Technician

Location: Charleston, WV 25303 Duration: 0-4+ Months Shift: 4:00am to 12:30pm (Tuesday to Saturday) Pay Rate: $21.15 - $26.60/Hour on W2.

Duties:

• Provides support activities in an assigned area. Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.
• Trains users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.
• Assists users to resolve computer related problems such as inoperative hardware or software.
• Travel is required using one's personal vehicle to provide Technology Support for Customers and to support UPS Core Technology solutions, UPS Small Package, Freight and SCS locations to supporting UPS technology infrastructure.
• Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades.
• Associate's degree in computer science required, Bachelors preferred and A+ certification required. Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook.
• Strong communication (both verbal and written), problem solving, and decision-making skills. Ability to work with minimal supervision. Highly organized and detail oriented; ability to prioritize daily tasks.