Customer Service Associate

Customer Service Representative

Nesco Resource is looking for a detail-oriented Customer Service Representative for our client to manage domestic and international customer accounts. This role involves order entry, logistics coordination, invoicing, and customer communication to ensure accurate, on-time delivery and excellent service.

Monday thru Friday Pay $19.00-$21.00 Key Responsibilities

• Process and manage customer orders using SAP and PeopleSoft
• Coordinate shipping logistics using Origin Manager
• Respond to customer inquiries within 24 hours
• Create and maintain customer profiles and purchase orders
• Issue credits/rebates and resolve payment discrepancies
• Collaborate with internal teams (Shipping, Finance, Planning, etc.)
• Support sales with reports and pricing quotes

Requirements

• 2 years experience in customer service or corporate environment
• Strong attention to detail and organizational skills
• Proficient in Microsoft Office (Outlook, Teams, Word, SharePoint)
• Excellent communication and problem-solving skills
• Experience with SAP is a plus
• Associate degree preferred, not required

Perks

• Collaborative team environment
• Opportunity to grow product and logistics knowledge