Probation Administration Assistant

Probation Administration AssistantThe Probation Administration Assistant provides administrative support to various areas of Adult Probation in order to ensure smooth daily operations in the Adult Probation Department of the Judicial Branch of Arizona, Maricopa County.The Adult Probation Department of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidenced-based practices that improve the safety of our community and ensure the public's trust and confidence in the Judicial Branch. Join our nationally recognized Adult Probation Department and become part of an award-winning agency of professionals committed to continuous improvement in the quality of community life by offering hope to neighborhoods, victims and individuals under supervision.Position QualificationsWe recognize your time is valuable, so please apply if you meet the following required qualifications:High School Diploma or GEDTwo (2) years of general clerical experienceORCombined Education And Experience Qualifications: Post-secondary education may substitute for the experience on a year for year basisMust possess and maintain a valid Arizona Driver's License at the time of hireOur Preferred Candidate Has:Knowledge and proficiency with iCIS and Microsoft Office SoftwareBilingual in Spanish/EnglishExperience in a legal/court environmentWillingness to travel and provide coverage at other area officesKnowledge, Skills, And Abilities:Knowledge Of:Administrative and clerical procedures and systems such as word processing, managing files and records, designing forms and other office procedures and terminologyPrinciples and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services and evaluation of customer satisfactionCase-flow managementOffice 365 (Word, Excel, Outlook, OneDrive, and SharePoint)Skill In:Typing with minimal errorsOperation of office equipment including, but not limited to, fax machine, printer/copier, computer terminals, and multi-line telephone systemsProviding support for services provided to other departments and members of the publicUsing effective time management skills to handle multiple tasks at one time with numerous interruptionsAbility To:Accurately prepare and maintain records, files, and reportsOperate computer equipment and use software programs to complete required paperwork, reports, email correspondence, telephone communication, conduct research on the Internet and perform other administrative tasksLearn department specific softwareAdjust to changing circumstances, remain flexible, take on other roles when necessary and adapt to changing priorities as the situation requiresProvide customers with clear explanations and directions verbally or in writingRespond to customer inquiries and requests in a timely and complete manner and resolve issues at the lowest organizational levelDrive to meetings and trainingsEssential Job Tasks(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)Provides administrative support to the departmentDistributes documents to appropriate sourcesResponds to inquiries regarding court cases, answers questions from the public and Judicial Branch staff.Performs a variety of case management functions, including reviewing case status reports and researching cases.Operates copier, printer and fax machines as neededMaintains files and coordinates file storage systemPerforms other duties and special projects as assignedWorking Conditions:Office setting. While performing the duties of this job, the employee may need to communicate clearly, perceive details of objects that are close by, and maintain various physical positions for extended periods, such as sitting, standing, or walking. The job may involve using hands for tasks such as typing, handling objects, or operating tools, as well as reaching with hands and arms. Occasionally, the employee may be required to move or lift objects weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.Judicial Branch facilities are located throughout Maricopa County. This position may be reassigned to other locations. Assignments will be made based upon the needs of the department.Additional Information:Judicial Branch Human Resources reserves the right to move forward candidates based on the information provided directly on the application. The hiring authority will select the successful candidate based on departmental needs.Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on applicable experience, internal equity, and budgetary allowances.All Judicial Branch offers of employment and continued employment are contingent upon passing a thorough background and/or fingerprint check. Applicants must completely and fully answer any questions regarding felony and misdemeanor convictions including any convictions that have been expunged or set aside. Failure to include criminal history information is grounds for termination of an offer and employment. A conviction may not automatically disqualify an applicant.The Judicial Branch of Arizona in Maricopa County participates in the State Retirement systems ASRS or PSPRS. As such, mandatory membership for all full-time employees includes payroll deducted contributions consistent with each retirement system's requirements. The current contribution rate for ASRS is 12.27% and the current contribution rate for PSPRS is 5.84% and up for the defined contribution plan and 8.82% for the defined benefit plan. For more information about contributions and benefits of these plans visit or Branch facilities are located throughout Maricopa County. This position may be reassigned to other locations. Assignments will be made based upon the needs of the department.The Judicial Branch in Maricopa County is an EEO/ADA Reasonable Accommodation Employer.